Job Overview
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Enterprise Tool Administrator who will be responsible for the effective operation/administration, future roadmap, and successful adoption of our Applied Atlassian applications. In this role, the admin will be responsible for managing our current configuration, gathering requirements, and configuring new functionality, investigating, and troubleshooting issues and managing relationships with our users. Our goal is to create an inclusive environment where our employees' unique abilities are valued and utilized to increase Applied's competitive advantage in a complex and diverse marketplace, and we would like for you to join us!
What You'll Do

• Serves as the Subject Matter Expert (SME) and business analyst to meet with business owners, document requirements and convert them effectively. Examples include, but are not limited to system configuration, customization, administration, maintenance, management of users & groups, data, and security
• Serves as subject matter expert (SME) while working closely with business stakeholders to capture, discuss and assist with their business process
• Ensure data integrity and managing changes through our test environments into production.
• Develops, communicates, and executes on availability of application capabilities for the busines
• Be the focal point for ongoing support requests and administrative needs of users.
• Documents standard operating and technical procedures
• Assists users organizational wide
• Familiarity with end user functionality/processes
• Administrative duties including user management, master data changes (merges, re-assignments), data importing, and change management
• Drive and maintain Governance best practices
• Support the migration of acquired environments into the corporate instance.
• Be a key contact for Atlassian & Slack support
• Keeps abreast of new features/functionality and appropriately share with organization
• Conducts regular de-cluttering and archiving of inactive Confluence spaces, Jira projects and Slack channels

What You'll Need to Succeed
We're looking for someone who:

• Can work remotely

Your experience should include some or all the following:

• Previous experience working with the Atlassian Product Suite and Slack at Administrator level
• Excellent troubleshooting, listening and problem-solving skills
• Able to work in a fast-paced deadline-oriented environment
• Demonstrates excellent communication/collaboration and personal interaction skills with all organizational levels
• Able to manage and prioritize work assignments and work well in a team environment
• Ability to manage responsibilities with limited supervision
• Bachelor's Degree in Information Systems, Computer Science, or closely related field or a combination of equivalent Education and Experience
• We proudly support and encourage people with military experience, as well as military spouses, to apply

What You'll Gain
Benefits from Day One

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) and/or RRSP retirement savings plans with employer match

Work-Life Balance

• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Paid parental leave (U.S. candidates)
• Volunteer time off

Empowering Career Growth and Success - We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.
What We Value
We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people, and are empowered by the results of our work. We fulfill the promise of insurance - safeguarding and protecting what matters most in people's lives. And there is no more important job than that.
Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.
Who We Are
For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed.
We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.
It's an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what's possible.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
#LI-Remote