Block
Our purpose is economic empowerment.
Toronto, ON, CAN
Remote
Hybrid

Chief Risk Officer, Canada

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Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
To solve this problem, we expanded into software and built integrated solutions to help sellers sell in-store and online, manage inventory and staff schedules, book appointments and engage loyal buyers.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as sellers who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
We are looking for a Chief Risk Officer to join our team, supporting the Canadian Square business unit as it prepares for compliance with enterprise risk and incident response requirements associated with Canada's Retail Payment Activities Act. This is a key role overseeing the Canadian enterprise risk function. You will be based in Canada but will have the option to work from home (from anywhere in Canada). You will report directly to the Head of Compliance for Square Canada.
You will:

  • Oversee the Canadian enterprise risk function and incident response function in accordance with Canada's Retail Payment Activities Act.
  • Cultivate and embed a strong enterprise risk management culture across the business and assist first line of defence in the identification, assessment and mitigation of risks related to Square's payment services.
  • Manage and continually develop the enterprise risk management framework, related policies and processes - ensuring they meet regulatory expectations and are tailored to the business - enhancing operational efficiencies.
  • Develop and embed the key risk Indicator framework.
  • Perform analysis of enterprise risk data to identify insights, trends and emerging risks.
  • Ensure risks and business activities undertaken are monitored and assessed on a regular basis aligning with set risk appetites and overall risk exposure.
  • Maintain relevant Canadian legal entities' risk registers.
  • Oversee the Square business unit's Incident Response Program for Canada in line with regulatory requirements, including development of detailed program for incident risk mitigation as well as incident detection, communication, recovery and remediation
  • Ensure clear reporting procedures in place and train all lines of defense on escalation procedures.
  • Monitor the effectiveness of risk management systems including escalation and reporting processes.
  • Oversee all outsourced risk management processes and third-party service provider relationships.
  • Work closely with other second line of defence functions.
  • Collaborate with internal and external stakeholders for compliance and effectiveness testing as well as independent audits
  • Advise the relevant board of directors on risk appetite statements and exposure limits and the execution of overall enterprise risk management strategies.
  • Preparation and presentation of quarterly risk reports for the relevant board of directors.
  • Preparation of any mitigation or remediation plans for risks falling outside prescribed risk appetites.
  • Engage with and form an integral part of the Canadian leadership team.
  • Maintain a strong relationship with relevant regulators, including management of ongoing notification and reporting requirements.


Qualifications
You have:

  • 10+ years' experience as a risk professional at a payments company, technology company FinTech, financial services firm and/or professional service firm serving financial institutions or payments or technology clients.
  • Demonstrated ability to directly report to a board of directors / senior leadership.
  • Self-starter with ability to work in a fast-paced environment.
  • Strong communication skills and the ability to present complex information in a simple and clear manner.
  • Experience managing projects and scaling processes with company growth.
  • Ability to collaborate and influence across all levels of the organization.


Qualifications
You have:

  • 10+ years' experience as a risk professional at a payments company, technology company FinTech, financial services firm and/or professional service firm serving financial institutions or payments or technology clients.
  • Demonstrated ability to directly report to a board of directors / senior leadership.
  • Self-starter with ability to work in a fast-paced environment.
  • Strong communication skills and the ability to present complex information in a simple and clear manner.
  • Experience managing projects and scaling processes with company growth.
  • Ability to collaborate and influence across all levels of the organization.
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What are Block Perks + Benefits

Block Benefits Overview

At Block, we want to provide you with benefits, perks, and offerings that empower you to make choices for your life and what matters to you. We understand the importance of having quality care. So, whatever stage of life you’re in, we offer coverage and plans to support total health — physical, mental, and financial — for you and your family.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs

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