Senior Database Reliability Engineer

| Austin, TX, USA +17 more | Remote | Hybrid
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Senior Database Reliability Engineer (DBRE)
About the Role
At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Database Reliability Engineer (DBRE) to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for safeguarding the availability, performance and integrity of our databases. You'll be working with the rest of the SRE team, Architects and the application teams to accomplish this.
Location - We are flexible on remote working from home, if you are located in the USA and in one of the following states - TX, CO, FL, CA, NC, GA, CT, ME, KS, NJ, and VA .
What You'll Be Doing:

  • Spearhead the assurance of reliability, availability, and peak performance of our AWS-hosted databases, including RDS/Postgres, Elasticache, Aurora, and more.
  • Pioneer the establishment of cutting-edge monitoring, observability, alerting, and reporting systems for crucial database metrics.
  • Engage in seamless collaboration with application teams, ensuring strict adherence to industry best practices, deployment protocols, and performance benchmarks for all database modifications.
  • Actively monitor and fine-tune database performance, providing invaluable support to our Site Reliability Engineering (SRE) team in capacity planning initiatives.
  • Keep your finger on the pulse of the ever-evolving landscape of databases and AWS, staying abreast of the latest advancements and optimal practices.
  • Foster seamless coordination with our esteemed AWS account team and pertinent AWS service teams, stepping in whenever necessary to ensure smooth operations.


About You:

  • Bring your unparalleled expertise to the table in administering, fine-tuning, and maintaining PostgreSQL databases within the dynamic AWS environment.
  • Showcase your hands-on proficiency across various AWS services, demonstrating your versatility and adaptability in navigating complex technological ecosystems.
  • Demonstrate mastery in database design, SQL, and the intricate art of transactional processing.
  • Exhibit a keen understanding of security protocols, particularly within AWS environments, instilling confidence in our data integrity and safeguarding measures.
  • Leverage your familiarity with cutting-edge infrastructure-as-code tools like CloudFormation and/or CDK, written in the dynamic language of Typescript.
  • Showcase your knack for swiftly diagnosing, troubleshooting, and resolving any database-related issues that may arise, ensuring uninterrupted operations.


Preferred Experience:

  • Delve into the intricate world of large-scale distributed systems, showcasing your adeptness in navigating complexities and overcoming challenges.
  • Bring your experience in managing substantial databases to the forefront, demonstrating your capability to handle vast volumes of critical data with finesse.
  • Showcase your versatility with exposure to a range of relational or NoSQL databases, enhancing your adaptability in varied technological landscapes.
  • Bring your knowledge of cutting-edge data engineering tools to the table, enriching our technological arsenal with your innovative insights.
  • Demonstrate your proficiency in understanding ETL processes and associated tooling within the PostgreSQL environment, elevating our data management strategies to new heights.
  • Showcase your prowess in Python, wielding this versatile language to drive innovation and efficiency across our database operations.


About Us
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO.
#LI-SP1
#BI-Remote
#BI-Hybrid

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Candidate Location Eligibility:
Atlanta, GA
Austin, TX
Charlotte, NC
Dallas-Fort Worth, TX
Houston, TX
Jacksonville, FL
Los Angeles, CA
Miami, FL
Orlando, FL
Pensacola, FL
Portland, ME
Raleigh-Durham, NC
San Antonio, TX
San Francisco, CA
Tallahassee, FL
Tampa Bay, FL
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • PardotLead Gen
    • SalesLoftLead Gen
    • ZoomInfoLead Gen

An Insider's view of NinjaOne

What’s the vibe like in the office?

It’s laid-back, caring, and motivating! I always look forward to the days when I work in-office because I get to collaborate with, learn from, and have fun with my team. With a team of incredibly talented, open, and encouraging individuals around you, it’s hard to leave the office without feeling a little inspired!

Marissa

Marketing Coordinator

What does your typical day look like?

My responsibility is empowering our staff and ensuring our customers are being heard and valued. This translates into providing the tools our staff need to succeed through global training and raising ideas from customers for consideration in future enhancements. This touches every team, and the daily interaction is what I love most about my role.

Michael

VP of Global Support

How has your career grown since starting at the company?

When I joined Ninja, I was accustomed to very linear tracks of growth. Once here, I was shown growth doesn't just mean a promotion or new title, but also impactful experiences and collaboration that contribute to your career's story. Growth is not an event at Ninja; it's a daily evolution from working with a team that is constantly innovating.

Cameron

Support Escalations Manager

How do you make yourself accessible to the rest of the team?

Transparency and openness are at our cultural core. I meet with every new hire to emphasize their voice is vital to our growth and success! We use feedback to actually make changes to ensure NinjaOne continues to be a world class place to work. I’m here to help our employees succeed now and grow them for future career opportunities.

Dean

Chief Revenue Officer

What are some things you learned at the company?

I came to Ninja with a passion for training and development, but my practical knowledge was limited to physical, face-to-face settings. I have enjoyed learning how to take my original strategies for developing in-person learning programs and translating them into mediums that are globally accessible.

Lindsay

Training and Development Manager

What are NinjaOne Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
President's club
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
NinjaOne offers short and long term disability options for employees at their choosing.
Dental insurance
Ninja offers two different dental plans depending on your needs. Both plans cover 100% of the cost of preventative care including x-rays.
Vision insurance
Ninja's vision insurance provides 100% coverage for annual exams, and lenses after a $15 copay. Frames and contact lenses are covered up to $150.
Health insurance
Ninja offers different plan options for our employees depending on their needs, both providing comprehensive coverage. We sponsor 80% of all employee premiums.
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free daily meals
NinjaOne provides catered lunches on Mondays, Tuesdays and Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Mother's room
Onsite gym
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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