Jobs at Garner Health

Own retention and upsell strategies for mid-market employer clients, serving as a trusted partner on health plan design, cost performance, and ROI. Manage broker and client relationships, monitor account health, address risks proactively, and collaborate with finance, product, data, and technology teams to deliver value reports. Drive net revenue retention and other business KPIs in a fast-paced startup environment.

Own demand generation for health insurance brokers by designing multichannel campaigns, building lifecycle programs, managing segmentation and messaging, partnering with Sales and BDR teams, and generating qualified pipeline. Measure campaign performance, optimize investment, manage lead handoffs, and apply AI to create scalable marketing systems. The role requires strong funnel, attribution, and pipeline accountability in a fast-growing environment.

Own Garner’s B2B email marketing channel from strategy through execution. Build HubSpot nurture journeys and sales sequences, manage newsletters and event promotion, write compelling email copy, maintain database health and deliverability, and use segmentation, testing, and funnel analytics to increase qualified pipeline. Collaborate with demand generation, product marketing, marketing operations, and sales teams while applying AI to scale email programs.

Build, optimize, and maintain software systems using AI while collaborating across disciplines on healthcare technology. Develop distributed, event-driven systems, learn new languages and frameworks, and protect user privacy through data security and HIPAA-compliant practices. The role works with AWS, Kubernetes, and large-scale medical datasets in a fast-paced, mission-driven environment.

Lead go-to-market strategy, positioning, messaging, launches, and content across Garner’s product portfolio. Translate healthcare economics and clinical data into compelling customer narratives, partner with Sales and Product to improve revenue outcomes, establish data-driven marketing practices, and mentor product marketers. The role also informs product strategy, develops competitive enablement, and builds thought leadership within the healthcare benefits market.

Own a high-volume mid-market portfolio of 50–60 B2B client and broker accounts. Drive engagement, satisfaction, retention, and measurable ROI through account health monitoring, KPI analysis, engagement plans, client meetings, reporting, and proactive risk management. Coordinate with Sales, Strategic Account Management, and Member Services to resolve issues and deliver client initiatives. Manage multiple projects, lead stakeholder communications, and represent the company in client sessions with up to 20% travel.

The Senior Commercial Counsel will manage commercial transactions end to end, including drafting, reviewing, and negotiating agreements such as service, vendor, data protection, partnership, nondisclosure, and employment-related contracts. The role will improve contract templates, approval processes, internal guidance, and contract lifecycle management systems. The counsel will advise stakeholders on transactional risks, business goals, and other day-to-day legal matters while supporting a rapidly scaling healthcare technology company.

The FP&A Manager, GTM will lead go-to-market reporting, budgeting, forecasting, pipeline coverage modeling, and unit economics analysis. The role partners with sales and marketing leadership on channel investments, sales capacity, quota coverage, headcount planning, and strategic opportunities. Responsibilities also include building scalable reporting processes, conducting variance and ad hoc financial analyses, and improving measurement standards in a fast-growing, remote healthcare company.

Own implementation, maintenance, and optimization of client eligibility and claims data feeds. Analyze feed performance, troubleshoot discrepancies, produce error reports, test integrations with external partners, and improve internal tools, documentation, and processes to increase automation and reliability.

The Senior Technical Recruiter will manage full-cycle recruiting, build talent pipelines, partner with stakeholders, and enhance candidate experience in a remote environment.

Execute strategic projects and develop operational processes across the business. Manage company KPIs, support annual and quarterly planning, collaborate with cross-functional stakeholders, and work directly with leadership on high-priority initiatives. The role requires structured problem-solving, analytical ability, operational ownership, and synthesizing complex data to drive measurable business outcomes in healthcare.

Own the roadmap and product experience for ingesting, processing, governing, and connecting client data. Partner with engineering teams, employers, and integration partners to identify needs, develop products, define success metrics, and launch features. Build prototypes and ship minor enhancements end to end while ensuring data quality, speed, security, and effective reporting for healthcare payment and client outcomes.

Own marketing analytics for member activation and engagement across email, SMS, direct mail, in-app, and employer channels. Lead audience targeting, segmentation, KPI definitions, dashboards, funnel and lifecycle analysis, attribution, experimentation, data governance, and reporting. Partner with Engineering and other data teams to improve pipelines, metric consistency, campaign operations, and analytics infrastructure while using AI to scale marketing measurement and decision-making.

Lead security architecture and design reviews, define standards for protecting sensitive healthcare data, build automated defenses, guide security monitoring and incident response, translate complex objectives into engineering requirements, and mentor engineers through code and design reviews.

Lead technical strategy and execution across multi-quarter initiatives, build and optimize AI-enabled software systems, mentor engineers, collaborate across disciplines, and protect user privacy and security. The role works with large-scale healthcare data in an AWS and Kubernetes environment, using technologies including Python, TypeScript, React, Go, Airflow, DBT, and Claude Code.

Leads growth marketing operations across email, SMS, direct mail, print, and swag channels. Builds campaign workflows, QA processes, attribution and UTM tracking, marketing technology roadmaps, AI-enabled automation, and cross-functional processes. Manages marketing assets, consent data flows, vendor scalability, budgets, ROI analysis, and performance insights while partnering with Engineering, Data, Revenue Operations, and Client Success.

Own a high-volume portfolio of large-market B2B clients and broker relationships, driving engagement, satisfaction, retention, and measurable ROI. The role manages account health, success KPIs, engagement plans, client projects, stakeholder communications, reporting, and educational sessions. It requires cross-functional collaboration with sales, strategic account management, and member services, plus proactive risk identification and executive-level client management. Remote work is available with travel up to 25% of the time.

Own end-to-end client reporting and analysis, including scoping, delivery, automated report development, and deep-dive investigations. Partner with client-facing teams to answer complex healthcare questions, improve report efficiency and accuracy, develop scalable reporting automation with data engineering, and establish best practices for visualization, documentation, metrics, and stakeholder communication.

Own marketing campaign operations, including enrollment, list processing, tracking, CRM hygiene, request fulfillment, reporting, and lead routing. Automate repetitive workflows using AI and maintain accurate attribution and speed-to-lead. Build recurring and ad hoc marketing analyses, monitor routing health, resolve exceptions, and improve operational efficiency across demand generation.

Build and ship production algorithmic systems for healthcare, including machine learning, optimization, heuristics, and expert systems. Responsibilities include framing complex problems, defining objectives and metrics, validating solutions, deploying models, iterating based on outcomes, reviewing code and analyses, and communicating findings to stakeholders. Example projects include provider tiering optimization and member engagement models using claims and behavioral data.