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SailPoint
México
Remote
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Jobs//Remote//Developer + Engineer//

Senior Site Reliability Engineer (Senior SRE) (REMOTE)

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SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less.
Identity Security Cloud is SailPoint's Identity as a Service (IDaaS) product, and the Senior Site Reliability Engineer (Senior SRE) will be a key player on our Reliability Engineering team servicing the Identity Security Cloude product suite. We are looking for engineers with broad experience in building and running distributed systems at global scale. If you enjoy analyzing complicated problems, innovating creative solutions, and collaborating across teams to build reliable, scalable, and impactful solutions, come join our Reliability Engineering team. We are a team of people that write software to solve scalability, observability, security, reliability, and operability problems.
What You'll Make Happen:

  • Work independently or collaboratively on SailPoint SaaS services to design, develop, and improve end-to-end reliability and maintainability for all services
  • Coach engineering teams on observability best practices such as setting up well defined Service Level Objectives (SLOs).
  • Lead engineering teams through post-incident reviews to define effective preventive actions
  • Collaborate effectively with developers to increase system reliability through short-term embedding programs
  • Enable our engineering teams to scale our enterprise operations by providing guidance, best practices and support as part of an SRE Center of Excellence
  • Manage cross-functional requirements working with Engineering, Product, Services, and other departments
  • Develop and implement automation tools and processes to streamline operations and enhance system performance.
  • Be a mentor of quality for design reviews, code, test cases, automation, observability, root cause analysis, and self-healing
  • Influence architectural design, implementation, consolidation, and simplification for global scale
  • Focuses on expanding own skills and looking at improving their teammates' skills
  • Drive operational excellence to deliver frictionless operation, happy on call, and optimal customer experience


Requirements

  • 7-10 years experience in an agile software development, infrastructure operations, or application management
  • 4+ years experience in SRE (Site Reliability Engineering) or DevOps production operations supporting a highly available environment for SaaS software or cloud service provider.
  • 3+ years of experience in software development with Java, Spring Boot, and associated frameworks for infrastructure operations, and application management.
  • Experience with cloud infrastructure environments, preferably AWS, and Infrastructure as code.
  • Experience with containerization technology and/or Kubernetes
  • Experience with metrics, tracing, and logging observability tools such as Prometheus, Grafana, Honeycomb, Jaeger, and Kibana
  • Experience with incident management, including conducting incident reviews
  • Experience with programming languages (Java, Python, Go, etc). Strong understanding of Linux, software development, systems, networking, and Cloud concepts
  • Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
  • Have excellent communication skills- English fluency of C1 or higher preferred
  • Bachelor's degree in Computer Science or other technical discipline, or equivalent experience


Schedule
We have 2 schedules for this role which rotate:

  • Monday through Friday
  • Wednesday through Saturday


Benefits and Perks for Mexico based employees:
SailPoint is committed to providing our Crew Members with a benefits program that is both comprehensive and competitive. Our benefits program offers medical/pharmacy and dental coverage, as well as financial security for our Crew Members and their families. All premiums are paid by SailPoint.

  • Full time remote employment
  • Competitive salaries
  • Company sponsored healthcare coverage for you and your family
  • Annual performance bonus
  • Phone and internet reimbursement
  • Private equity at certain levels
  • 33% prima vacaciones
  • Christmas Bonus equivalent to 30 days of salary


SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Laurie Evans
SVP, Digital Sales
A FOCUS ON BELONGING
Building the foundation for success
“It’s important to build the right leadership team to motivate and inspire an organization of sellers,” Laurie Evans said. Evans leads the digital sales organization of more than 120 team members who assist customers throughout the buying journey. To cultivate an environment where everyone can be successful, she prioritizes building a diverse, equitable and inclusive culture. “One of the first things I championed was a culture committee. This cross-sectional team coordinates awards, recognitions and fun events to ensure every person feels a sense of belonging, excitement and celebration.”
“It’s important to build the right leadership team to motivate and inspire an organization of sellers,” Laurie Evans said. Evans leads the digital sales organization of more than 120 team members who assist customers throughout the buying journey. To cultivate an environment where everyone can be successful, she prioritizes building a diverse, equitable and inclusive culture. “One of the first things I championed was a culture committee. This cross-sectional team coordinates awards, recognitions and fun events to ensure every person feels a sense of belonging, excitement and celebration.”
I find the greatest honor in leading everyone to success and helping build careers.
Loren Veyrheden
Manager, Engineering
TAKING THE LEAD
Everyone has opportunities to grow
Loren Veyrheden mentors each of her engineering team members to help guide their professional development. She explained that understanding their goals “allows me to be creative in how I come up with opportunities for people.” Her team is always connected and ready to jump in when a peer needs help. And to make sure everyone has the opportunity to grow their leadership skills, Veyrheden said team members “take turns leading our Agile ceremony meetings to practice communication skills, facilitating meetings, driving decisions and leading through ambiguity.”
Loren Veyrheden mentors each of her engineering team members to help guide their professional development. She explained that understanding their goals “allows me to be creative in how I come up with opportunities for people.” Her team is always connected and ready to jump in when a peer needs help. And to make sure everyone has the opportunity to grow their leadership skills, Veyrheden said team members “take turns leading our Agile ceremony meetings to practice communication skills, facilitating meetings, driving decisions and leading through ambiguity.”
Everyone is extremely supportive and ready to try new things that might improve how we work.
Ross Shwarts
Manager, Professional Services
CONNECTING ACROSS TEAMS
Sharing our personal and professional selves
Understanding the importance of connections, Ross Shwarts sets up weekly one-to-ones with his direct reports. “Sometimes we talk about work; sometimes we talk about ridiculous things our kids do. This time together helps me understand what is important to them personally and professionally.” To ensure his team members feel valued and heard, they regularly spend time as a group to work through problems. And when an occasional project requires long hours to complete, it doesn’t go unnoticed. “My boss will help me close out the project, then tell me to take some time to go do something fun.”
Understanding the importance of connections, Ross Shwarts sets up weekly one-to-ones with his direct reports. “Sometimes we talk about work; sometimes we talk about ridiculous things our kids do. This time together helps me understand what is important to them personally and professionally.” To ensure his team members feel valued and heard, they regularly spend time as a group to work through problems. And when an occasional project requires long hours to complete, it doesn’t go unnoticed. “My boss will help me close out the project, then tell me to take some time to go do something fun.”
SailPoint has always enabled me to work flexible hours during weeks when I need to watch my kids or deal with things like a snowpocalypse.

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
SailPoint's Sail-U program is designed for recent college grads and those with non-traditional backgrounds. It's an early-career program that helps build the next generation of identity leaders.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Personal development training
View full list of perks + benefits
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