Product Manager

| Dedham, MA, USA
Employer Provided Salary: 100,000-120,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot has an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions are delivered on time and without error.

Role Details:

  • Title ā€“ Product ManagerĀ 

  • Department ā€“ Product

  • Reports to ā€“ Manager, ProductĀ 

  • Level ā€“ IC-3 (Professional) - You can read more about our levels hereĀ 

  • Employment Status ā€“ Full-timeĀ 

  • FLSA Status ā€“ ExemptĀ 

  • Location ā€“ Remote

#LI-Remote

What we are looking for:Ā 

We are looking for a customer centric Product Manager to assist in product development and execution for our customer experience initiatives. You will be responsible for assisting with, developing, and managing product roadmaps, conducting market and customer research, and collaborating with cross-functional teams to drive innovation and growth. Additionally, you will be influential in making efficiencies to our product development process, conducting system integrations, and developing an AI chat bot in the long term to craft an innovative experience for our customers.

What youā€™ll do:Ā 

  • Assist in the development and execution of the product strategy and roadmap to scale new product lines to solve customer needs

  • Collect and analyze feedback from customers, stakeholders, and Account Management, Tech Support, and Development teams to shape requirements, features, and end productsĀ 

  • Write product requirements documents, user stories, and test casesĀ 

  • Make creative recommendations to expand product base and visionĀ 

  • Develop and own KPIs and the success of each launch/integrationĀ 

Requirements:Ā 

Recommended Minimum Qualifications: Education and Experience: or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.Ā 

  • Bachelorā€™s degree in Computer Science, Engineering, Business or a related field; or equivalent experience demonstrated in lieu of a degreeĀ 

  • Minimum of three (3) years of end-to-end Product Management experience at a SaaS company. Healthcare-SaaS experience would be ideal but not required.Ā 

  • Excellent communication (oral, written, and presentation) skillsĀ 

  • Proven experience partnering with a variety of stakeholders (internal and external)

  • Superior problem-solving, analytical, and decision-making skillsĀ 

  • Demonstrates outstanding interpersonal skillsĀ 

  • Familiarity with iterative development principles and practices, including breaking down product goals into small, achievable slices for early and frequent deliveryĀ 

  • Ability to operate in a fast-paced environment and adapt to changing priorities and demandsĀ 

  • Able to multi-task and take ownership of tasks/projectsĀ 

  • A curious mind and a passion for learning about new technologies/healthcare innovationsĀ 

Ā 

Youā€™ll enjoy this role if:Ā 

  • You enjoy being an end-to-end Product Manager and interacting with customersĀ 

  • You have interest and passion developing products for the healthcare-Saas industryĀ 

  • You are passionate about learning the latest technologiesĀ 

  • Complex challenges engage and motivate youĀ 

  • You have a desire to make an impact on Patient Treatment and work with a purposeĀ 

Benefits:Ā 

šŸŒ90+ person remote work environment with flexible scheduling to encourage work-life balanceĀ 

āœˆļøRemote Team OffsiteĀ 

šŸ¤‘Competitive compensation plus yearly bonusesĀ 

šŸŒ“A generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leaveĀ 

šŸ’™100% Company paid premiums for Medical, Dental, Vision, STD, LTD, AD&D, and Life insurance for you and your family, plus a Company funded FSA & HRA of up to $2,000 annuallyĀ 

šŸ’°401(k) Company Match plus a Company Contribution for all team members each year to help build financial security even if they canā€™t participate right nowĀ 

šŸ’øGenerous Workspace Reimbursement ā€“ to help you optimize your remote workspaceĀ 

šŸ”—For more information on our benefits, please visit our benefits page.

Sponsorship:

All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

DoseSpot is an equal opportunity employer and we value diversity and inclusion. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation on the basis of race, color, ancestry, national origin, religion, sex (including sexual orientation, transgender status, and gender identity), pregnancy (including childbirth, lactation, and related medical conditions), age (40 or older), physical or mental disability, genetic origin, military service, veteran status, or any other protected status by federal, state, or local laws.Ā Ā 

Applicants have rights under Federal Employment Laws:Ā 

  • Family and Medical Leave Act (FMLA) [https://www.dol.gov/agencies/whd/posters/fmla];Ā 

  • Equal Employment Opportunity (EEO) [https://www.dol.gov/agencies/ofccp/posters]; andĀ 

  • Employee Polygraph Protection Act (EPPA) [https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act]Ā 

Compensation Range: $100K - $120K

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Technology we use

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An Insider's view of DoseSpot

What does your typical day look like?

In my current role, I partner with clients on their integration and onboarding requests, taking action on escalated support cases, and assisting the Sales team with their new acquisitions.

Sean

Technical Sales Support Specialist - Level 2

How does the company support your career growth?

I am now the Level 1 Support Team Lead here at DoseSpot. I have been happily working here for almost two years. My journey here has been fantastic. I feel Iā€™ve been giving the right space and new role to grow and shine in a way that feels authentic to me. Iā€™ve been given tips and fun tools to help me grow in a leadership position.

Naomi

Technical Support Specialist, Level 1 Lead

How do your team's ideas influence the company's direction?

The culture at DoseSpot promotes everyone to speak up and share their ideas. Ideas surfaced by my team have impacted our strategy and our product roadmap. We all bring something unique to the table and Iā€™m grateful to be part of an open-minded, adaptable community that encourage everyone to share their viewpoints.

Ruksi

Chief of Staff

What are DoseSpot Perks + Benefits

Culture
Volunteer in local community
Open door policy
Employee-led culture committees
Employee awards
Flexible work schedule
We offer a flexible work schedule where you can work based on your current time zone, as long you are attending required meetings, being productive, and managing your time wisely.
Remote work program
All employees are able to work remotely in the US.
Diversity
Highly diverse management team
Health Insurance + Wellness
Flexible Spending Account (FSA)
$500 employer contribution for FSA $1,500 employer contribution for HRA
Disability insurance
Dental insurance
100% employer paid dental insurance
Vision insurance
100% employer paid vision insurance
Health insurance
100% employer paid health insurance
Life insurance
Employer sponsored
Mental health benefits
Financial & Retirement
401(K)
To help all team members build financial security even if they canā€™t afford to participate, DoseSpot contributes $2k annually to all full time and part time team members.
401(K) matching
DoseSpot matches 401(k) contributions up to 3% with no maximum.
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
As a remote team, it's super important to us to connect in person and spend some quality time as a team! We have one annual company-wide meet-up each year where all of us connect for three days.
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development
Job training & conferences
Promote from within

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