Senior Machine Learning Engineer

| London, Greater London, England, GBR | Remote | Hybrid
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Company Description
TIDAL was founded for artists by artists as the next innovative streaming platform to bring value back to the music industry. We empower artists with the products, resources, services, and content required to take control of their careers and connect more deeply with fans. Available in over 60+ countries, TIDAL continues to help artists break down economic barriers to continue creating what's next in culture. TIDAL is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.
Job Description
The Personalisation team strives to create a personalised user experience on TIDAL by creating algorithmic playlists, tailoring users homepage recommendations and other ML powered features. Our team is growing and we are looking for ML Engineers who are excited about solving interesting music recommendation problems as part of a smaller team.
Our ML Engineers work in close collaboration with Product, Data Analysts, Design and Product from across TIDAL. You will report to the Personalisation Engineering Manager. In the team we use a wide range of models including simple heuristics, embeddings and deep learning to build our recommender systems. We're open to in-office, hybrid or fully remote for this role - you choose whatever works the best for you.
You Will:

  • Develop new recommender systems that powers TIDAL's homepage and algorithmic playlists
  • Build production systems that personalize our listener's experience on the platform
  • Be a technical leader and establish quality practices that stick, make broader design decisions and set an example for others to follow
  • Collaborate with a cross functional team of designers, product managers and software engineers to build new technologies and features
  • Design experiments, test them on production users, analyze and repeat


Qualifications
You have:

  • 8+ years building and operating quality software
  • 5+ years of experience with recommender systems, ranking systems, or similar
  • Led the development of complex models trained on large datasets powering customer facing features
  • Strong software engineering skills
  • Strong communication skills and customer empathy
  • Experience with PyTorch, PySpark, Databricks and AWS is a plus


Additional Information
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
We've noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @ block.xyz , @ squareup.com , @ tidal.com , or @afterpay.com, @ clearpay.co.uk .
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • JavaLanguages
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    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management
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What are TIDAL Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs

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