Rula
Our mission is to make mental healthcare work for everyone.
Los Angeles, CA, USA
Remote

Sr. Clinical Operations Manager

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We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Are you passionate about making a difference in patient care? We're seeking a Senior Manager of Clinical Operations to lead the development of new processes and programs that directly impact patient safety and quality of care. In this role, you will partner closely with clinical leaders to enhance patient safety programming, improve provider quality initiatives, and optimize core functions within our Clinical Quality lane. Key responsibilities include developing new programs and processes that improve patient safety, ensuring our complaints and grievances are managed appropriately, and enhancing productivity through designing an effective quality consultation program. If you're ready to play a vital role in building a safer and more efficient healthcare environment at Rula, please apply!

Required Qualifications

  • 5-8 years in business or operational roles

  • Experience working in high-growth, fast-paced environments

  • Experience working on cross-functional teams

  • Experienced working and leading with data

Preferred Qualifications

  • Healthcare experience

  • Experience developing A/B tests or implementing new programs

  • Strong communicator that can help translate clinical requirements into business needs and goals

  • Project management experience

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

  • 100% remote work environment from anywhere in the US

  • Competitive pay and benefits that don’t change based on location

  • Health benefits: medical, dental, vision, life, disability, and FSA/HSA 

  • Access to our 401(k) plan

  • Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

  • Paid parental leave

  • Employee Assistance Program (EAP) 

  • Stipend to ensure your home office sets you up for success

  • Quarterly department stipend for team building or in-person gatherings

  • Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Rula Perks + Benefits

Rula Benefits Overview

- The ability to work from wherever you want within the US
- Competitive pay and benefits that don't change based on your location
- 2 company-wide shutdown weeks each year to focus on self-care
- Paid parental leave to support you and your family
- Medical, dental, and vision insurance through our employer plan
- Access to an Employer Assistance Plan (EAP) through our insurance plan
- The equipment you need to ensure your home office sets you up for success

Culture
Open door policy
OKR operational model
Team based strategic planning
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
We only partner with external hiring vendors who can actively help us build diverse teams.
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Pet friendly
We're 100% remote! All pets welcome!
Home-office stipend for remote employees
Professional Development
Promote from within

Additional Perks + Benefits

On top of our generous benefits, we provide 2 company-wide shutdown weeks each year (in December + July) to focus on self-care.

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