Senior Marketing Associate - Card Acquisitions
Job Description
As a Sr Marketing Associate - Card Acquisitions within the Acquisitions Center of Excellence of Card Services, you will contribute to new account growth targets by overseeing the transformation and evolution of the Pre-Qual Widget experience. You will be the strategic lead for transforming the experience for the Pre-Qual widget through innovation, capabilities enhancements, and marketing across digital channels. This is a critical position within card, with complex and interesting business challenges and the potential to promote significant positive outcomes for the business.
Job responsibilities
- Lead the transforming the experience for the Pre-Qual widget through innovation, capabilities enhancements and marketing across digital channels (chase.com, email, paid channels etc.)
- Responsible for the day-to-day operation of the Pre-Qual widget including strategy development, campaign execution and reporting of their marketing initiatives
- Leading and driving a roadmap inclusive of developing capability requirements, creating marketing campaign testing plans to inform strategic direction, creative, conversion funnel improvements and understanding attribution models
- Work closely with key partners in product, design, tech, analytics and risk to develop and implement innovative strategies aimed at optimizing the experience, increasing engagement and account conversions
Required qualifications, capabilities, and skills
- Experience with customer experience (CX). Someone that is an enthusiast who loves to roll up their sleeves and get their hands deep into every element of the experience
- Understanding of a marketing campaign operations environment with a customer-first mindset
- Strong business acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
- 3+ years of marketing experience
- Bachelor's Degree preferred
Preferred qualifications, capabilities and skills
- Be results-focused, with an ability to work through roadblocks, timeline challenges and prioritization
- Be collaborative and build strong relationships across the organization
- Manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment
- Create winning online customer experiences that deliver conversion growth
- Possess a strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
- Have strong communication and interpersonal skills, and be able to express ideas in a confident, clear, and compelling way
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.