1419145 - Database Performance Tuning Analyst

| North Carolina, USA
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Today's challenging business environment is more than that - it is a period of disruption between global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.

The Cisco IT team is changing the way we run Cisco's operations by maximizing the power of technology, the best of business processes and superior data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and leverage the future of the Internet, Cloud, Artificial Intelligence to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!

What You'll Do

The Database Administrator role will focus on ensuring smooth running of critical revenue generating and back-office applications by proactively and predictively solving performance issues across the stack from Applications, Database to underlying Infrastructure, striving for Operational Excellence.

Who You'll Work With

You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. Imagine a more secure and smarter world with unlimited bandwidth.

Who You Are

Talented and passionate database administrator experienced in solving operational performance issues with well-developed IT skills to manage and address critical Production databases in an optimal way. Having strong knowledge of database technologies, programming languages - python, java and exposure to work through CI/CD pipelines, work with our software devloper and develop secure, automation code to proactively fix issue. Deep problem-solving skills through AI/ML to pursue and pinpoint the root cause of issue across Database, compute, storage, network.

Minimum Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 8+ years of experience as an Oracle DBA/ERP DBA with 5+ years focus on performance tuning and optimization.
  • Experience with Oracle database diagnostic tools such as AWR, ADDM, and ASH.
  • Skilled in SQL and PL/SQL tuning, understanding of execution plans, and use of tuning advisors.
  • Experience with Oracle Enterprise Manager (OEM) for comprehensive database performance monitoring and management.
  • Ability to work in a team environment and communicate effectively with technical and non-technical staff.

Preferred Qualifications

  • Experience with performance troubleshooting on Oracle Real Application Clusters (RAC), Oracle Real Application Testing (RAT), Oracle Data Guard, and Oracle GoldenGate.
  • Demonstrated history of identifying and resolving complex performance issues in a production environment.
  • Experience in developing web-based automation tools using Oracle APEX.
  • Strong analytical, problem-solving abilities and documentation skills.
  • Programming skills with exposure to AI/ML.
  • Must be a team player and work well in small and large group environments.
  • Must be highly driven and motivated with a high level of initiative.
  • Must have excellent written and verbal communication and interpersonal skills.
  • Experience working in an agile development environment.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

More Information on Cisco
Cisco operates in the Cloud industry. The company is located in San Jose, CA, Irvine, CA, San Antonio, TX, Richardson, TX, Overland Park, KS, Bloomington, MN, Chicago, IL, Chicago, IL, Franklin, TN, St. Petersburg, FL, Charlotte, NC, Derndon, VA, Morrisville, NC, Morrisville, NC, Pittsburgh, PA and Boxborough, MA. Cisco was founded in 1984. It has 77500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 55 open jobs at Cisco, click here.
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