Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Plantation, FL, USA

Chief of Staff to the Chief Brand Officer

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Our Opportunity:

Chewy is seeking a AD, Brand Operations, reporting to the Vice President of Brand Marketing. This is a unique opportunity to develop a deep understanding of Chewy’s business, build strong cross-functional relationships with senior leaders and quickly drive meaningful impact at an organizational level.

This leader will be a thought partner to the Marketing leadership team, steer strategic projects, and will refine and operationalize mechanisms and processes to continue to make Chewy the leading destination for pet parents and partners everywhere. This is a multifaceted role that will require an exceptional degree of business and operational savvy, comfort executing the vision of the Marketing organization, and the ability to conceptualize solutions for cultural, workflow, and organizational challenges. Candidates will be framework- oriented thinkers who thrive in fast-paced environments and will possess the capability to ultimately own a Chewy business line.

What You'll Do:

  • Serve as a trusted advisor to the VP of Brand Marketing, providing high-level strategic support
  • Coordinate cross-functional projects and initiatives, ensuring alignment with company priorities, brand team priorities and timelines
  • Operationalize marketing strategy by aligning the organization against articulated objectives, streamline and improve processes for effective collaboration, identify gaps in systems and
  • Identifying the right teams, driving collaboration across orgs, implementing processes, getting in front of potentials
  • Managing Finance relationship and connecting across dept wide
  • Working with analytics teams to connect across dept wide
  • Build strong partnership across the organization and externally with outside stakeholders and third parties
  • Attend meetings and participate in projects with, or on behalf of, the VP of Marketing; manage pre- work, coordinate deliverables, facilitate meetings; and drive accountability for follow-through following those meetings
  • Organize and prioritize critical issues and information to facilitate efficient leadership (VP) decision making

What you'll need:

  • Bachelor's degree in business or related field
  • 10+ years of work experience
  • Familiarity with Marketing strategy and operations
  • Proven track record of getting things done from strategy to delivery
  • Strong written and verbal communication skills
  • Exceptional ability to work effectively cross-functionally
  • Demonstrate a data-driven approach to problem solving and prioritization
  • Ability to proactively identify future business needs and actualize plans in response
  • Operational role in tech and corporate environments

Bonus:

  • MBA or advanced degree
  • Consulting experience in retail or e-commerce

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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