Billing Analyst

| Boston, MA, USA
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3Play Media is a rapidly growing, profitable tech company that directly impacts the lives of millions of people each day. Our mission is simple: make video accessible to everyone. We do this by delivering the leading closed captioning, transcription, audio description, and translation solution to over 10,000 global media, enterprise and higher education customers. Founded at MIT Sloan in 2008, 3Play Media is headquartered in Boston’s vibrant North End. 

About the Job

The Billing Analyst role will be responsible for the day-to-day order to cash operations of the company, including invoicing, cash and collections activities.  The Billing Analyst will have both a day-to-day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. The ideal candidate has a keen attention to detail and strives to continuously improve the Company’s quote to cash process across all subsidiaries. 

Duties and Responsibilities 

  • Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts
  • Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
  • Manage the company finances inbox to answer customer and sales inquiries regarding customer receivables and new customer onboarding
  • Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement
  • Gather and verify invoices for appropriate documentation prior to payment
  • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
  • Monitor and collect accounts receivable by contacting clients
  • Prepare analytical and ratio analysis in relation to A/R for management to gain a better understanding of how collection efforts are progressing and reporting results to management
  • Perform monthly balance sheet reconciliations
  • Ad hoc reporting and analysis as required

Position Requirements:

  • 3+ years-experience in accounts receivable or related roles
  • Understanding basic principles of finance, accounting, and bookkeeping
  • Superb time management and attention to detail
  • Ability to operate and prioritize tasks in a high-volume, tech-oriented environment
  • Proficiency with Microsoft Excel
  • Experience in NetSuite a plus
  • Strong mathematical skills
  • Experience in driving process improvement

Our Promise to You:

  • We have an awesome work environment! Our team works hard but loves to have fun. We have company sponsored events like 3plympics, holiday tastings, summer outings and much more.  
  • The work is exciting and gratifying, and you would make a direct impact on our success. 
  • Located right in the North End with plenty of space and natural light. Our kitchen is always stocked and we subsidize transportation costs.
  • From professional growth and development opportunities to competitive compensation and personalized benefit plans, we’ve got you taken care of. 
  • We display, respect, and embrace inclusion. 3Play Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state or local laws.

3Play is committed to pay transparency, and we provide salary range information to all applicants. If you would like to see salary range information prior to submitting an application, please contact [email protected].

Beware of job scam fraudsters! Our team uses 3playmedia.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone using a different email domain claiming to be from 3Play about a job offer, please report it as potential job fraud to law enforcement and to [email protected].


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • MarketoLead Gen
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An Insider's view of 3Play Media

What’s the vibe like in the office?

I love that I'm constantly learning and being challenged. No matter what, I love how my ideas are valued and heard – at 3Play, you really feel like you're part of the company & you can directly see how your efforts are leading to the company's success.

Sofia

Senior Growth Enablement Manager

What's the biggest problem your team is solving?

What my team is trying to solve isn't necessarily a problem... the company keeps on growing, and we're just trying to keep up!

Amanda

Office Manager

How has your career grown since starting at the company?

My experience at 3Play has been a whirlwind – I was hired for content production in 2014, and now I'm the VP of Marketing! I currently manage our marketing team, strategy, & operations.

My background is a testament to how the company feels about promoting internally, and I'm grateful I was given the chance to prove I could make an impact.

Lily

Senior Vice President of Marketing

What is your vision for the company?

We're at the forefront of making video the ultimate tool for learning, communication, and entertainment. One day, nearly every video will be accessible.

This presents exciting (and daunting) operational challenges, which we're taking on full steam ahead to be the unequivocal leader in the space.

Josh

Co-Founder, Chief Revenue Officer

How do you collaborate with other teams in the company?

The culture is generally quite open, and people are very friendly – they're just a ping away, always ready to help!

We also have an event called "3Play Palooza," that encourages company collaboration across teams to collectively understand & tackle various challenges we face.

Neel

Senior Software Engineer

What are 3Play Media Perks + Benefits

3Play Media Benefits Overview

At 3Play Media we know that a company is only as good as its people, which is why we want ours to have everything they need to feel great. We offer a comprehensive perks and benefits package.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Day off for your birthday
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We provide up to 8 weeks of parental leave. For employees with the company 6 months or more, the first 6 weeks are paid at 100% of base salary.
Family medical leave
Company sponsored family events
We have an annual summer outing for our employees and their families.
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Meditation space
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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