Content Manager - Part Time
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Part-Time Content Manager
Why We Have This Role
This is a great opportunity for Juniors or Seniors in college who are looking to get experience at a large organization! This role is to support the Global Proposal Team and Sales in our effort to respond to client’s questions quickly, effectively in an compelling and persuasive way.
How You’ll Find Success
Successful candidates will have demonstrated writing, editing, and organizational skills. You’ll be a superb communicator and multi-tasker, comfortable working on projects solo or in a collaborative setting with stakeholders from across the company (and the globe!). We expect you to come in and learn something new every day. This experience will build a strong foundation to learn and build skills to support a growing, evolving company in a fast-paced environment.
How You’ll Grow
There are several opportunities for growth in this role.
- Exposure to a Mature Corporate Technical Company Environment: The Part Time Content Manager will immerse themselves in the company's processes, procedures, and technical systems to gain a deeper understanding of how a mature corporate environment operates. This includes familiarizing themselves with the company's culture, values, and best practices.
- Exposure to a High-Performing Team: By working closely with a high-performing Proposal Team, they can observe and learn from their colleagues' skills, strategies, and approaches to problem-solving. This exposure can inspire them to set higher standards for themselves and strive for excellence in their work.
- Collaborating in a Corporate Ecosystem Environment: Engaging in cross-functional collaboration within the corporate ecosystem allows them to broaden their perspectives, build relationships with stakeholders across different departments, and develop their ability to work effectively in a complex organizational structure.
By actively engaging with these opportunities, they can expand their knowledge, skills, and network, paving the way for personal and professional growth in their new role and their future career.
Things You’ll Do
The Qualtrics proposal library contains over 10,000 digital assets that range in topic, scope, and length. You’ll work closely with our Content Manager to maintain and improve the library in order to further Qualtrics’ business goals. The Content Manager will:
- Review current library content for technical accuracy, relevance, business value, and/or formatting updates
- Collaborate with Qualtrics’ subject matter experts to update outdated content
- Gain a strategic understanding of RFP (requests for proposal) responses and the pre-sales process for a variety of sectors and industries
- Review completed RFPs for new library content to fill knowledge gaps
- Develop enablement materials for the content library and our content management system
- Learn how to develop and maintain compelling, persuasive RFP content
- Gain the ability to implement Qualtrics brand messaging, including tone, style, and theme, within all responses
- Get certified on Qualtrics’ Experience Management platforms
- Weekly 1:1s with your mentor
- Professional development sessions
- In depth analysis of Proposals data and data/deliverable management
What We’re Looking For On Your Resume
- Educational Background: Pursuing a degree in marketing, business, public relations, digital media, or related fields. This is a great opportunity for Juniors or Seniors in college who are looking to get experience at a large organization!
- Internship experience in Written Content Creation or Library Sciences preferred.
- Analytical Skills: Strong writing skills, with an interest in technical writing preferred
- Strong attention to detail, planning and the ability to work in a dynamic environment
- Problem-Solving Skills: Proven ability to think creatively and strategically to resolve challenges.
- Organizational Skills: Strong organizational and time management abilities.
- Learning Orientation: Intrigue for learning and a drive for problem resolution
- Excellent communication and interpersonal skills for effective collaboration with cross-functional teams
- Knowledge of SaaS technology, with ability to quickly learn new technology platforms
What You Should Know About This Team
The Proposals Team at Qualtrics is a very close and tight-nit group of high performers and empathetic, helpful, knowledgable people. We love supporting each other almost as much as we love supporting Sales. Members on this team become life-long friends and colleagues. We love to challenge each other, have fun together, and celebrate each other in our successes. If you’re looking for a supportive and fun team, you’ve found it.
Our Team’s Favorite Perks and Benefits
The Proposals Team at Qualtrics is dedicated to developing our teammates. We dedicate time to work on personal development every quarter in whatever specific skillset the teammate wants to focus on.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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