Detailed Description

The Associate Network Technician will perform the installation of network hardware infrastructure in educational and professional environments.

Roles and Responsibilities

• Implementation of new hardware and software in moderate-to-complex client network environments with guidance, review, and QA from Senior Lead Consultants
• Be a team player with the ability to work with peers implementing Collaboration solutions for enterprise-sized clients
• Provide Tier 1 support for network and Collaboration infrastructures
• Demonstrate continued growth and independence when working with clients
• Support network standards, processes, and security at client sites
• Maintain a professional demeanor when dealing with clients; work jointly through technicians or leadership.
• Communicate issues with lead/supervisor
• Work in a fast-paced environment while maintaining a clean work environment
• Communicate with superiors, coworkers, and customers in an effective and respectful manner.
• Install network switches and UPSs in-floor racks and access points (APs) on walls and ceilings.
• Patch cables into switches and APs in an orderly, aesthetically pleasing fashion.
• Ability to interconnect fiber jumper “patch” cables.
• Set up voice over IP (VoIP) phones; connect to the network, and test functions.
• Participate in the delivery of project supplies.
• Ability to receive instruction and perform tasks in a timely manner.
• Basic knowledge of hand tools and how to safely use them.
• Ability to complete tasks with minimal supervision.
• Skills to create and deliver presentations
• Ability to operate company vehicles and maintain a valid driver’s license.
• Ability to climb and work on ladders that range up to 35+ feet.
• Ability to learn and operate and work on man lift at heights up to 50+ feet
• Must have exposure to technology-related activities, as they relate to network environments.
• Experience in cabling infrastructure installation is very helpful.
• CCNA, CCENT are a plus but not required
• High school diploma, associate’s degree, or bachelor’s degree.
• Range is $15-16/hour

Additional DutiesSkills and ExperienceMinimum Qualifications/Technical and Educational Requirements