Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Job Description

DUTIES: First-Level Supervisor of Software Development Engineers responsible for planning, designing, developing, and deploying software and web applications used by customer case personnel to support residential video and internet customers, using Agile methodologies, Unix, Bash Scripting, Java, Jenkins, Splunk, Python, Ansible, and AppDynamics; perform Platform as a Service (PaaS) product development and use Cable industry best practices; manage projects from design to testing, including quality assurance and support; collaborate with Quality Assurance teams to conduct testing; develop and administer performance standards for the organizational unit; manage a team which may include exempt and non-exempt employees; provide subject matter guidance to employees as required; develop processes and procedures to drive department efficiencies and assist in the development and meeting of departmental budget; oversee the planning and designing of software and web applications; provide guidance to the Software Engineering team and other departments in identifying product and technical requirements; serve as the primary point of contact and liaison between Software Engineering and other teams; direct implementation initiatives for new software products and applications; organize the software update process for existing applications and coordinate the roll-out of software releases; manage all the deliverables to ensure adherence to deadlines, specifications, and budgets; create and maintain quarterly roadmaps for product delivery and define scope to individual sprints; implement performance metrics and prepare periodic reports; monitor and track project progress and report findings to leadership team; ensure all engineers keep current with technological developments within the industry; develop proposals, hardware, and software; and guide and mentor junior-level engineers.

REQUIREMENTS: Bachelor's degree (or foreign equivalent) in Computer Science, Engineering, or a related technical field, and five (5) years of experience developing and deploying applications using Agile methodologies, Unix, Bash Scripting, Java, Jenkins, Splunk, and Python; of which one (1) year includes using Ansible and AppDynamics.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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