Manufacturing Supervisor

| Los Angeles, CA, USA | Hybrid
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About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

Ruggable is looking for a Supervisor to join our team in Gardena, California. We are looking for someone with previous experience, who is ready to take our operations to new heights.

The Manufacturing Supervisor, reporting to the Manufacturing Manager, directs and manages all production responsibilities such as safety, throughput, quality, cost control, hiring, while also driving continuous improvement and optimization of production operation processes. 

Rotating schedule (A, B, and C shift)

What You’ll Do:

  • Oversees activities of rug production including production and quality inspection
  • Establish operational procedures (SOPs) for all production operations for continuous process improvement
  • Ensure team hits operational KPIs based on resourcing and production targets
  • Ensure that the operators follow Ruggable procedures for maintenance, cleaning and production
  • Identify process and performance opportunities and work with management to implement improvements
  • Support and fulfill ad hoc requests from R&D, Design, and Operations teams
  • Become an expert on all parts of the production process and provide support on the line as needed
  • Train, coach and schedule production operators and shift leads
  • Confer with department heads to ensure coordination of production activities with other functions such as warehouse, printing operations, and replenishment
  • Manage hours for cost per rug and prepare work orders for repairs and requisitions for replacement of equipment
  • Participate in planning personnel safety and plant protection activities while driving plant safety culture
  • Allocate resources effectively, fully utilize assets to produce optimal results, and trigger corrective actions when necessary
  • Prepare monthly reports by developing, collecting and analyzing production data to reduce inefficiencies and increase throughput without reducing quality

What You’ll Need to Have:

Required: 

  • Proven work experience as a Lead/Supervisor; managerial experience a must
  • Supervisor competencies - staffing, training, data analysis, resource allocation, and “sense of urgency”
  • Must work well under pressure in a very fast-paced environment and able to work independently with moderate direction
  • Strong interpersonal skills, addressing complaints/resolving problems, rewarding/disciplining employees, and appraising performance
  • Ability to create and work in collaborative group environments
  • 1-2 years of experience in manufacturing field and/ or warehouse environment
  • Flexible schedule; ability to work nights, weekends, and holidays as necessary
  • Must be able to work legally in the United States
  • Conversational Spanish, Proficient English

Compensation:

  • $60,000 - $65,000 per year base salary or $27/hr

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • typescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • React.jsLibraries
    • Node.jsLibraries
    • Node.jsFrameworks
    • AWS RedshiftDatabases
    • AWS LamdasDatabases
    • AWS SMSDatabases
    • AWS GlueDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • RAnalytics
    • SQLAnalytics
    • TableauAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • ShopifyCMS
    • KlaviyoCRM
    • YotpoCRM
    • KlaviyoEmail

An Insider's view of Ruggable

What’s the vibe like in the office?

There's a very "driven" feeling in the office. Everyone is trying to put out excellent work and keep pushing the product and the company forward. At the same time, everyone is gracious and big ego's are not common. There is an attitude of perpetual growth and learning at every level.

Allison

Graphic Design Manager

What projects are you most excited about?

I'm most excited about projects that we're undertaking to enhance our Customer Experience. Some of the most immediate projects are expanding the different channels we communicate with customers on including phone and chat. We're also looking into standing up more self-service customer friendly tools so customers always know their order status.

Benny

Customer Experience Director

How has your career grown since starting at the company?

Ruggable’s culture lends itself to entrepreneurial go-getters looking for rapid career growth. Team members are given a ton of autonomy and trusted to deliver value. Once you prove yourself, your scope and responsibilities grow quickly. I joined as an individual contributor, and one year later I’m leading a large team as Director of Core Product.

Therese

Director of Core Product

How do you empower your team to be more creative?

I find the best way to foster creativity is, ironically, to provide a healthy set of constraints and guiding principles. This creates a tremendous amount of focus and problem solving around the limitations in creative ways. It's like providing the outline of a coloring book and giving your team access to and ownership over all the colored pencils!

Linda

Chief Marketing Officer

What are Ruggable Perks + Benefits

Ruggable Benefits Overview

We value our team members as much as we value our customers. Here are just some of the benefits we offer for being part of our team:

Strong Company Culture
Fun Team Events
Career Growth Opportunities
Casual Dress Code
Emphasis on Work/Life Balance
Employee Discount

Culture
Partners with nonprofits
Ruggable sponsors animals through Face4Pets, provides rug donations through A Sense of Home and Chicago Furniture Bank, and plans to plant 100,000 trees in 2020 through One Tree Planted.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Ruggable promotes a work-life balance by allowing employees a flexible work schedule that includes flexible start and end times.
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
First Friday Yoga, Peloton Online subscription
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Our kitchens are always fully stocked with the latest snacks, a robust coffee/espresso/tea bar, and ever-changing LaCroix flavors.
Some meals provided
Ruggable's tradition of monthly Food Truck Tuesdays are paired with a rotating list of local LA food trucks (including In-N-Out!).
Company-sponsored happy hours
We host monthly company-wide happy hours to socialize and wind down with our Ruggable family.
Onsite office parking
Free parking on-site at our offices.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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