We’re looking for a detail-oriented Order Desk Analyst to join our Finance Organization. This role will be responsible for accurately moving sales data between systems. This position will be a critical cog to our sales process to ensure a smooth hand-off between sales and finance. It will be heavily focused on working cross functionally with clear communication between multiple departments. This individual contributor role will be a true partner to multiple areas within the business.

What you'll do:

• Review and process orders in Salesforce and NetSuite accurately.
• Review data fields in Salesforce to ensure data accuracy. 
• Perform provisioning activities following booking to ensure customers are accurately licensed.
• Have a good understanding of Alation products and processes in order to support business partners.
• Respond quickly to various stakeholders’ questions on orders and provisioning.
• Identifies and participates in executing process improvements. 

You should have:

• Prior experience in order processing and provisioning.
• Knowledge of Salesforce.com or other CRM modules.
• Possess the ability to multitask in stressful situations.
• Experience with process and systems improvements.
• Strong verbal and written communication skills.
• Flexibility to work night shifts is a must, ability to work alongside US accounting team.
• A bachelor’s degree (or equivalent).
• 3- 5 years relevant work experience.
• Experience at a software company.

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