Xero

Xero’s online accounting software connects small business owners with their numbers, their bank, and advisors anytime.

Copenhagen, Capital, DNK

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Jobs//Hybrid//Design + UX//

Senior Product Designer

Sorry, this job was removed at 1:47 p.m. (CST) on Tuesday, May 7, 2024

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Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done.

Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021.

How you’ll make an impact:

As a Senior Product Designer, you will be instrumental in shaping the user experience of our products, driving innovation and excellence across Planday. Your strategic insights and design expertise will influence both business and user outcomes, ultimately contributing to the success and growth of Planday. By fostering collaboration and championing design excellence, you will inspire and empower team members to deliver exceptional user experiences. You will be a key Tech Product Design Trio member within your delivery team as a Lean UX expert as well as contribute to Design’s maturity journey across the company.

What you’ll do:

- UX Strategy Development: Develop UX strategies for your team and product area, considering business and product contexts, and conducting strategic analysis. Piece together customer journeys and engage in conceptual thinking to drive impactful design solutions.

-UX Research & Insights: Conduct generative and evaluative research to gather user insights and inform product prioritisation. Utilise data and insights to guide design decisions and enhance user experiences. Keep the user extremely close to the team.

-UX Craftsmanship: Lead through lean UX methodologies to create wireframes, prototypes, and UI designs that meet user needs and business objectives. Continuously refine design solutions based on user feedback and iterative testing.

-UX Operations: Improve design systems and establish processes that streamline design workflows and enhance operational efficiency. Implement best practices for collaboration and version control to ensure consistency and scalability across products.

-Collaboration & Partnerships: Communicate design concepts effectively through visual communication and stakeholder management. Facilitate collaboration among cross-functional teams to align on design goals and priorities.

- Impactful Leadership: Serve as a leader and role model within the organisation, supporting the growth and development of team members. Foster a culture of citizenship and collaboration, where each team member is empowered to contribute to the success of the product and organisation.

Success looks like:

- Strategic UX Contributions: Develop and implement UX strategies that align with business goals and drive product innovation. Be the Design Leader in your Trio.

- Data-Driven Design Decisions: Utilize research and insights to prioritise features and enhancements that resonate with users and drive business value.

- High-Quality UX Deliverables: Produce high-fidelity wireframes, prototypes, and UI designs that reflect user-centric principles and best practices.

- Efficient UX Operations: Implement design systems and processes that improve efficiency and scalability across product teams.

-Collaborative Partnerships: Foster strong relationships with stakeholders and cross-functional teams, facilitating alignment and driving consensus on design direction.

What you’ll bring with you:

- UX Strategy Expertise: Proven experience in developing UX strategies within diverse business and product contexts, with a focus on strategic analysis and customer journey mapping.

- Research and Insights: Strong proficiency in conducting UX research and deriving actionable insights to inform product prioritisation and design decisions.

- UX Craftsmanship: Expertise in lean UX methodologies, wireframing, prototyping, and UI design, with a keen eye for detail and usability.

- UX Operations Skills: Ability to improve design systems and establish efficient design processes that optimize workflow and productivity.

- Collaboration & Partnerships: Excellent communication and stakeholder management skills, with the ability to facilitate collaboration and drive alignment across teams.

- Impactful Leadership: Demonstrated leadership qualities, including mentorship, role modeling, and fostering a culture of growth and citizenship within teams.

At Planday, we offer you:

- Benefits like pension, health insurance, inclusive support for new parents and generous vacation

- On top of your annual base salary, you are offered to be part of an Employee Share Plan

- Growth and progression opportunities – we want you to grow with us

- Flexible remote work

- Strong social culture with lots of team and company activities

- Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe

- Healthy work-life balance and autonomous approach to work. We trust in you and your abilities

Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

Our tech stack is cutting edge and our engineering work is supported by dedicated in-house scrum masters and agile evangelists.

At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.

As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.

All applicants will be considered for employment without attention to any personal characteristics.

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Christina Rowe

Global Head of Learning and Capabilities

CREATING SAFE SPACES

Share your voice and find support

As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.

Knowing that Xero puts so much awareness and investment into diversifying our leadership team makes me proud to be here.

Erika Porras Gutierrez

Platform Engineer

EDUCATION FOSTERS EMPATHY

A focus on learning cultivates compassion

Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.

Sharing our lives and our stories is how people connect and create community, and that is exactly what ERGs are all about.

Eean Tyson

Talent Specialist

BELONGING BUILDS PROGRESS

Inclusion defines connections and the talent search

Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.

I ask questions, validate others’ concerns and feelings, and ultimately aim to ensure everyone feels safe at Xero.

What are Xero Perks + Benefits

Xero Benefits Overview

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Culture

Volunteer in local community

Xero employees are given a day off each year to volunteer in their communities.

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Hybrid work model

Remote work program

Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.

Mandated unconscious bias training

All Xero employees will complete online unconscious bias training during on-boarding

Diversity manifesto

Diversity employee resource groups

Hiring practices that promote diversity

The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.

Health Insurance + Wellness

Flexible Spending Account (FSA)

Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA

Disability insurance

Xero's long and short term disability plans provide income protection at 60% of annual base salary

Dental insurance

Cigna dental PPO plan

Vision insurance

VSP vision plan

Health insurance

Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees

Life insurance

Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000

Pet insurance

Wellness programs

Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health

Team workouts

Mental health benefits

Concern EAP benefits for all employees

Wellness days

Financial & Retirement

401(K)

401(K) matching

Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions

Company equity

All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period

Child Care & Parental Leave

Generous parental leave

26 weeks paid parental leave.

Return-to-work program post parental leave

Fertility benefits

Vacation + Time Off

Generous PTO

Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day

Paid volunteer time

Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year

Paid holidays

Paid sick days

Each employee is granted 10 wellness days per year in addition to our generous PTO

Flexible time off

Office Perks

Commuter benefits

Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses

Company-sponsored outings

Annual holiday party, as well as a summer celebration!

Free snacks and drinks