Senior Software Engineer, Performance & Reliability

| Israel | Remote
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SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is building an innovative open-ecosystem enterprise ticketing software that allows teams, venues, and promoters (aka Rightsholders) to run their businesses and captivate fans efficiently.

We’re proud to partner with some of the most recognized names in sports and entertainment across the globe, including the Dallas Cowboys, Liverpool F.C., and the Florida Panthers, alongside many other teams in the NFL, MLS, and English Premier League, and theaters on Broadway and in London’s West End.

Of the many critical technical challenges within our business, fortifying the reliability of our systems is one of the most exciting and impactful. Our goal is to revolutionize our ability to seamlessly facilitate high-traffic events and to change the painful expectations that fans have when they’re trying to buy tickets to see their favorite artist perform. This role will be heavily involved in taking the resilience of our product to the next level.

What you’ll do

  • Build high-scale performance tests and create corresponding observability to evaluate system behavior under diverse load conditions
  • Design, build and execute load tests to assess system performance and scalability
  • Design and develop API testing infrastructure, including suite design, tool selection, and best practices to ensure reliable critical interface functionality
  • Establish foundational contract testing architecture, select tools, and conduct research for consistent, reliable software component interactions, promoting system stability
  • Design and execute controlled chaos engineering experiments to proactively identify system fragility and improve resilience. Simulate real-world failures and observe system behavior
  • Enhance our software's scalability and reliability, and design strategies to ensure it remains scalable and reliable in the long term
  • Determine the tooling, infrastructure, and testing approaches SeatGeek should employ with an eye toward our growing products, systems, and teams
  • Work closely with Engineering Leadership, Product, and your teammates in Test Engineering to design and shape our long-term quality and testing strategy

What you have

  • 7+ years of experience in software development, especially in architecting and implementing high-load performance testing in complex cloud-based applications
  • Experience with Benchmark / Load Testing tools (we use JMeter and some others)
  • Proficient in at least one modern programming language and comfortable with several others (such as Golang, c#, python, java)
  • Hands-on experience with Automation frameworks (we use Playwright)
  • Exposure with Chaos Engineering tools such as Chaos Monkey, Gremlin
  • Experience with CI and deployment systems, like GitLab, AWS, and K8s (advantage)
  • Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and contributing to the growth and success of other team members
  • Fluency in English and Hebrew

Perks

  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • Paid vacation
  • Medical and dental reimbursement
  • Life Insurance
  • Pension & Educational Fund
  • Travel allowance
  • Meal allowance
  • Annual subscription to Headspace
  • Annual subscription to Spotify, Apple Music, or Amazon Music


SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! 

#LI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlexFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • LookerAnalytics
    • SketchDesign
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

An Insider's view of SeatGeek

What are some social events your company does?

The importance of gathering is baked into our DNA at SeatGeek! We always take time to celebrate milestones together, whether in person or virtually, and, while we throw an amazing End of Year party, my favorite events are a little more personal! We empower employees to create their own social events from fitness classes to crafting or or tv nights!

Erin

Workplace & People Programs Manager

What projects are you most excited about?

An ongoing project I am excited about is the redesign of one of the core flows in our app. It is a high impact, cross functional initiative and I love how we’ve been able to implement a new technical foundation, introduce new features, and improve the user experience. I’m looking forward to the initial release and gathering insights from consumers!

Jenny

Software Engineer II

How do you empower your team to be more creative?

We encourage teams to solve problems and create delightful customer experiences, not implement pre-defined solutions. Our teams leverage research/data to understand our customers needs and behaviors, but we also believe that giving teams the space to be creative during a discovery phase opens the possibilities of what they can come up with.

Bree

Director, Product Management

What are SeatGeek Perks + Benefits

SeatGeek Benefits Overview

At SeatGeek, two of our goals related to benefits and perks are wellness and work/life balance. Whether it's generous time off or subscriptions for mental and physical wellbeing, we want to make sure employees are taken care of at work and outside of it.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
We partner with DEI job boards and employer branding channels. We also priorities HBCUs and underrepresented groups at colleges nationwide each year during campus recruiting for our R&D team.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

SeatGeek employees receive a monthly ticket-purchase stipend for live events!

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