Senior Systems Analyst

| Durham, NC, USA
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Job Description:

The Role

Do you want to make a difference in our customers' lives and be part of a highly collaborative, cross-functional team committed to delivering an innovative suite of digital capabilities while employing modern technologies and creating delightful user experiences within the Fidelity's Institutional Technology Group?

We are looking for a Senior Systems Analyst who will play a key role on our scrum team supporting the new Fidelity Center for Family Engagement (FCFE) products and experiments. You will collaborate with business and technology partners to help analyze, design, build, test, and deliver exciting new products and enterprise capabilities. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role and empower others. Your responsibilities include:

  • Identification and Definition:
    • Working closely with business partners to understand project objectives, use cases and requirements
    • Assisting in defining project scope/backlog
    • Partnering with solution and infrastructure architects, scrum masters, user experience designers, developers, and quality assurance engineers in proposing and aligning on end-to-end technology solutions
  • Documentation:
    • Writing of User stories and all the supporting required documentation (Jira/Confluence)
    • Diagramming business processes and system workflows
    • Documenting specifications describing solutions
  • Analysis:
    • Evaluating designs of existing systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability, and cost of ownership
    • Participating in research to identify effective new solutions design
    • Usage of tools like postman, Insomnia to run API requests and analyze responses.
  • Design:
    • Recommending systems design to achieve requirements
    • Tracing specifications to requirements to objectives
  • Quality Focus:
    • Participating in systems triage of defects
    • Working understanding of QA Automation.

The Expertise and Skills You Bring

  • Bachelor's degree in Computer Science, Information Technology, Engineering, etc. or equivalent work experience
  • 5+ years of strong Software Development/Testing and Systems Analysis experience with a focus in discovering and designing new innovative solutions with latest technologies
  • Experience in software development in an Agile delivery environment and deep understanding of the software life cycle stages
  • Experience working with design and testing of APIs, database/SQL, Cloud environments
  • Strong analytical skills to research and review existing systems and recommend designs
  • Effectively communicate technical concepts to the internal partners inside and outside of the Scrum team
  • Keen eye for engineering excellence, innovation, and empowerment
  • Proficiency and eagerness to learn new domains
  • Adept at analyzing existing systems and applications to advise design of new, modern digital products
  • Ability to lead formal and informal presentations in various settings; one-on-one, small, and large groups, with peers, and senior management
  • Ability to communicate effectively with and to influence team members and external groups
  • Ability to effectively navigate the organization to achieve outcomes
  • Proven ability to work on multiple efforts simultaneously
  • Strong investigation and problem-solving skills
  • Desire to be detailed, highly adaptive and committed to quality

The Team

We are part of FCFE Technology domain within Fidelity's Institutional Technology business unit. From concept to launch, we develop an innovative suite of digital capabilities while employing modern technologies and creating user experiences that delight. Your contribution will be key to introducing new enterprise-wide products and services that will bring alive the modern digital experiences to our cross-enterprise customers.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at [email protected] or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Category:

Information Technology

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

More Information on Fidelity Investments
Fidelity Investments operates in the Fintech industry. The company is located in Boston, MA and Covington, KY. Fidelity Investments was founded in 1946. It has 58848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 240 open jobs at Fidelity Investments, click here.
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