Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking a Vice President of Product - Software Engineering to be responsible for overseeing and managing the Product Software Engineering department for the organization. This senior leadership role involves leading a team of front-end, back-end product software engineers, and User Interface / Experience analysts to develop a world class customer experience for Zayo's network and managed services.TheVice President of Product - Software Engineering collaborates with and leads internal cross-functional teams to ensure the strategic roadmap, design, and implementation of product software tools are in alignment with the business' strategic imperatives and meets customers' expectations.
Responsibilities:

• The overall digital product experiences, focusing on the customer facing portals and APIs
• Lead the teams responsible for building and operating customer facing digital product experiences and software enabled product capabilities including architecture, software engineering, and quality assurance
• Operate: Operate carrier grade Product Software solutions
• Build and Integrate: Build and integrate best of breed software capabilities to enable the Product Software
• Architect: Partner with Product, IT and Network teams to define the Product Software systems vision and architecture
• Lead the Product Development Process: Translate product vision and requirements into software capabilities within Agile software development framework driving improved velocity while maintaining quality, scalability and security. Lead the Technical Product Manager team
• Define and lead product security including security policies, security standards of the code base, security and retention of data, and the security of communications with other systems
• Own and administer the tools and process of the feature development process from feature intake through completion
• Recruit, mentor, strengthen, and lead teams of different size, skill sets and skill levels of software engineers from open source embracing to dev light
• Continuously deliver features on a complex software stack that interfaces with physical infrastructure
• Approach everything with a problem solving mindset and customer first attitude
• Provide logical decision making frameworks to support approach to challenges and conclusions
• Product catalog administration

Qualifications:

• The candidates who will excel in this role probably have a CS degree, a solid background in some combination of software engineering, network engineering, systems architecture or product development and naturally gravitate towards automating any process they come across
• Minimum of 10 (ten) years of cumulative engineering experience in software engineering, systems engineering, systems architecture, network engineering, and network architecture
• Minimum of 10 (ten) years of experience in product development or an equivalent that involves process automation and optimization
• Organized, persuasive and analytical, must be able to eliminate obstacles through creative and adaptive approaches
• Comfortable in a dynamic technical organization developing solutions tailored to customers' needs
• Strong presentation skills and be comfortable presenting to all levels within an organization, including C-level leadership. Must be able to communicate effectively in written responses to emails, RFPs, and when submitting reports
• Strong understanding of network services (IP VPN, Waves, Ethernet), having worked directly with many in the real world
• Working technical knowledge of different cloud providers (AWS, Google, Azure, etc)
• Hands on work with a variety of CRM and service delivery tools and their related APIs such as Salesforce, ManageEngine, ServiceNow, and others
• Experience with product requirements gathering, design, and implementation
• Experience with agile development methodologies
• Experience leading cross functional engineering teams, and collaborates well in a team environment across many different environments
• Ability to work independently, as part of a team, lead multiple teams directly and influence an even broader scope of teams

Preferred Qualifications:

• Experience working in or for network service providers

Base Salary Range: $240,000 - $280,000 commensurate with experience
Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Fitness membership discounts
• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.