Search the 9 jobs at Agero

The Candidate Experience Coordinator at Agero plays a crucial role in owning the recruiting process and providing exceptional experiences to all stakeholders. Responsibilities include managing interview scheduling, facilitating onboarding, and driving daily recruiting operations. The ideal candidate is customer-oriented with strong organization skills and tech experience.

The DevOps Engineer is responsible for the automation of all manual tasks, including build/deployment of the code, and processing data to enable continuous integration and continuous deployment frameworks. Key outcomes include acting as a liaison between application development and infrastructure teams, working in a fast-paced environment, using cloud APIs for monitoring, troubleshooting across multiple applications, and driving automation.

The Instructional Designer is responsible for creating innovative and engaging learning solutions in support of a variety of Agero programs and business initiatives.

The Network Operations Manager is responsible for creating and managing the overall service delivery strategy for an assigned network region, improving service delivery metrics, customer satisfaction, and reducing costs. They also perform root cause analysis, foster partnerships with key providers, and manage providers to meet performance metrics. The role involves coordinating competitive intelligence and market feedback on essential issues.

Field Operations Manager responsible for creating and managing the overall service delivery strategy for an assigned network region, improving service delivery metrics, reducing costs, and fostering partnerships with service providers.

The Senior Talent Acquisition Partner at Agero plays a critical role in attracting top talent by developing sourcing and assessment strategies, building relationships, and managing full lifecycle talent acquisition needs. The role requires a deep understanding of the business strategy and the ability to influence decision making.

Lead initiatives to design, implement, and maintain critical client-facing systems for real-time roadside assistance. Collaborate with product managers, mentor developers, and contribute to coding standards and practices.

The Performance Manager at Agero is responsible for creating and managing the overall service delivery strategy for all services in an assigned network region. They focus on improving service delivery metrics, customer satisfaction, and reducing costs. The role involves identifying underperforming markets, executing strategies for improvement, and building strong partnerships with key providers. The role requires strong analytical, communication, and relationship building skills, as well as the ability to work independently with minimal guidance.

As a member of our call center talent community, you'll be at the forefront of providing top-notch support to our customers. You'll be the problem-solver, the friendly voice on the other end of the line, and the expert who turns challenges into solutions. Whether you're a seasoned pro or new to the world of customer service, you'll have the chance to develop your skills, enhance your communication, and grow within our community.