Beyond Finance
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The Strategy and Operations team at Beyond Finance is looking for a candidate who can lead initiatives, optimize processes, and enhance customer experience. They will be responsible for financial forecasting, market analysis, and building relationships with key stakeholders. The ideal candidate should have strong problem-solving skills and the ability to deliver results in a fast-paced environment.
As an IT Support Specialist at Beyond Finance, you will provide strategic, innovative, and cost-effective support solutions to increase efficiency, reliability, and integration of services and operations. Responsibilities include handling support for corporate users, setting up workstations and conference rooms, troubleshooting technical issues, and overseeing key production metrics.
Seeking a Senior Technical Product Manager to oversee the rebuilding and evolution of consumer-facing web applications. Responsibilities include creating and prioritizing product roadmap, leading product execution, collaborating with cross-functional teams, analyzing feedback, managing stakeholders, and improving features based on data analysis.
As a Senior DevSecOps Engineer with a focus on Ruby and application security, you will bridge the gap between development, security, and operations. Responsibilities include automating deployments, integrating security best practices, and ensuring the overall health and security of applications.
The Senior Information Security Auditor at Beyond Finance is responsible for conducting security audits on SaaS applications, identifying vulnerabilities, and ensuring compliance with industry standards. The role involves collaborating with teams to remediate vulnerabilities, staying updated on security threats, and preparing audit reports.
The Director - Information Security Officer at Beyond Finance plays a crucial role in safeguarding the company's critical information assets, leading security professionals, and integrating security best practices across the organization. Responsibilities include developing and managing an information security program, overseeing all aspects of information security, partnering with various teams, and providing strategic guidance on security matters.
As a Bilingual Client Retention Specialist, you will educate and assist clients facing financial hardship, deescalate upset clients, navigate CRM system, analyze client's financial situation, develop customized solutions, and meet retention goals.
Negotiations Specialist at Beyond Finance responsible for negotiating delinquent accounts and assisting clients in becoming debt-free. Requires strong communication skills, ability to work in a fast-paced environment, and a passion for helping people. Bachelor's degree in a relevant field preferred.
As a Bilingual Inside Sales Representative, you will consult with prospective customers about debt relief options to help pay off their consumer debt and get them started on the path toward financial freedom. You will foster trust by educating them on our program using a consultative approach. This is a full-time role (40hrs/week) that requires weekend availability.
Engage prospective consumers who have requested information regarding debt consolidation options and guide them towards the best solution. Assess financial situations, build rapport, and ensure compliance standards. Base pay with uncapped monthly commission.
As a Customer Service Representative at Beyond Finance, you will be the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care. This role requires strong communication skills, active listening, and the ability to proactively resolve client issues. The position is remote and involves working weekends and evenings.
As a Bilingual Customer Service Representative at Beyond Finance, you will be the primary point of contact for clients in financial hardship programs. Your role involves providing exceptional customer service, analyzing and resolving client issues, and maintaining positive client relationships. Fluency in Spanish is required, along with technical proficiency in CRM systems. This is a remote position with weekend and evening shifts.
Seeking a Workforce Management Analyst with experience in managing calls across contact centers. Responsibilities include updating profiles, preparing reports, analyzing historical data, generating staffing requirements, building schedules, and automating reporting. Requires 3+ years in a contact center environment and proficiency in Microsoft Excel.
This entry-level Communications Specialist role at Beyond Finance involves supporting internal and external communications functions, creating website content, assisting with media outreach, tracking metrics, and engaging employees across multiple channels.
The Business Operations Analyst at Beyond Finance will optimize business stakeholder experience, monitor operational performance, refine dashboards, extract and analyze data, and implement quality control processes. They will collaborate with stakeholders and work on ad-hoc projects.
Beyond Finance is seeking a Negotiations Support Administrator to perform administrative tasks within the Negotiations Department, managing client accounts, communications, and document management. This role requires high attention to detail, multitasking skills, and proficiency in Microsoft Excel. High School diploma is required, and previous debt consolidation experience is a plus.
The Bulk Negotiations Specialist at Beyond Finance plays a key role in negotiating delinquent accounts for clients, building relationships with external partners, and managing account queues efficiently. This position requires strong communication skills, time management, and a passion for helping people.
Seeking an IT Support Specialist to provide strategic and innovative support solutions to increase efficiency, reliability, and integration of services and operations at Beyond Finance. Responsibilities include handling support for operations users, designing and maintaining IT infrastructure, troubleshooting technical issues, managing incidents, and more.
Seeking a Production Support Engineer to provide strategic support solutions for efficiency and reliability of services. Handle Tier III support, investigate and debug production issues, collaborate with tech teams, and drive product improvements. Requires 5+ years of experience in cloud computing, database, and support engineering, familiarity with Ruby and JavaScript, AWS services, and excellent communication skills.
Looking for an experienced Workforce Management Director to oversee forecasting, planning, staffing optimization, and reporting for a Sales Call Center. Must have strong analytical skills, leadership experience, and proficiency in Excel and BI tools. Responsibilities include managing staffing decisions, implementing technology for data-driven decisions, analyzing performance, engaging with senior leadership, and developing operational reporting.