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Client Support Analyst role at Canoe Intelligence involves managing client inquiries, acting as a subject matter expert, educating clients on technology, and collaborating with internal teams. The role reports to the Sr. Manager of Client Support.
The Data Operations Manager at Canoe Intelligence will focus on driving subject matter expertise to the execution of new products, managing service delivery, and leading improvements in data quality and analysis. Responsibilities include owning quality, advocating for standards, deriving insights, and driving continuous improvement. The role requires 5+ years of experience working with private market data and strong project management skills.
Develop and execute strategies to identify, engage, and close new business opportunities within the Institutional Segment. Drive revenue growth by establishing relationships with key decision-makers and influencers. Conduct research, deliver presentations, negotiate contracts, and provide accurate sales forecasts. Stay updated with industry trends and regulatory changes.