Benefits at ChenMed

The Care Facilitator (Front Desk) at ChenMed is responsible for providing exceptional customer service, managing patient check-in and check-out, scheduling appointments, and administrative support. The role involves maintaining patient relationships and ensuring a high level of service.

The Front Desk position at ChenMed involves providing exceptional customer service, checking patients in and out, scheduling appointments, and basic secretarial and administrative support. The role requires strong communication skills and a commitment to building relationships with patients.

Coordinate and process patient referrals with precision and accuracy. Work directly with patients, families, insurance representatives, physicians, and clinicians to ensure smooth referral process. Provide exceptional customer service to internal and external customers. Perform various administrative tasks related to referrals and back office duties.