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As a Tier 2 Customer Support Representative at FluentStream, you'll provide inbound phone, email, and chat support, helpdesk technical support, and communicate with 3rd party vendors. You'll need at least 2 years of customer service experience, high-volume contact center experience, and familiarity with telecommunications. Comfort with technology, working remotely, and using Salesforce is required. Benefits include health, dental, and vision insurance, 401k, remote work, MacBook, tuition reimbursement, PTO, and more.