Search the 24 jobs at Headway

Lead the IT function at Headway, specializing in Workday administration and collaborating with stakeholders to drive workflow efficiencies and implement automation solutions.

As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.

Headway is seeking an experienced Workforce Manager to oversee forecasting, planning, staffing optimization, and reporting for their Customer Experience (CX) team. The Workforce Manager will play a critical role in building the CX organization's workforce management function to support both internal and external teams. They will be responsible for creating capacity planning, forecasting, and scheduling strategies to ensure the right agents are in place at the right time. The Workforce Manager will also lead real-time adherence efforts, create dashboards and reports, and provide insights to improve agent productivity. This role requires strong analytical and operational skills.

As an Operations Senior Associate, you will have the unique opportunity to create structure out of chaos, to architect, test, and operationalize solutions through building data workflows and processes that will deliver real-world impact from day one to hundreds of thousands of patients around the country.

As a Senior Security Software Engineer at Headway, you will be responsible for designing and implementing security programs that protect our infrastructure, applications, and data flows. You will work closely with the Security Engineering team and collaborate with other teams to promote a culture of secure development. We are looking for someone with technical expertise in building secure platforms and products, experience in security and software engineering roles, and a strong understanding of security systems.

As the Head of Referral Marketing at Headway, you will be responsible for driving predictable and sustainable growth through referral programs and word-of-mouth channels. You will lead a team of marketers, oversee the referral user journey, and collaborate with various departments to optimize the referral program's performance. This role is crucial in revolutionizing the mental healthcare marketplace.

As the Revenue Operations Lead, you will be responsible for designing and implementing operational initiatives to drive provider activation, retention, and revenue at Headway. This role involves collaborating with various teams to optimize sales processes, evaluate sales funnels, and lead cross-functional efforts to achieve growth objectives.

Craft and oversee content marketing strategy, manage writers, and amplify company's voice in the market. Lead a team of content strategists and copywriters to drive top-of-funnel growth and improve storytelling. Collaborate with various teams to create impactful content and foster a culture of creativity and collaboration.

As a Provider Growth Associate, you’ll have an instrumental impact as we expand Headway across the country. You’ll be directly responsible for scaling our community of therapists and psychiatrists in order to increase access to quality care for those who need it.

As the Senior Associate, supporting Clinical Quality Review, you will be responsible for conducting clinical quality reviews, leading quality improvement initiatives, developing policies and procedures, providing training to staff, collaborating with interdisciplinary teams, and monitoring performance indicators to ensure high-quality patient care delivery.

Senior Associate supporting Clinical Quality Education at Headway, responsible for implementing quality documentation initiatives, promoting continuous improvement, and ensuring high-quality patient care as the company scales to clinical excellence.

As a Strategic Finance Associate at Headway, you will support the company's growth and decision-making with analytical insight and strategic recommendations. You will collaborate with various teams, analyze business performance, define metrics, and contribute to competitive benchmarking efforts.

As a Senior Data Engineer at Headway, you will collaborate on the design and improvements of the data infrastructure, partner with product and engineering to advocate best practices, create data pipelines, and work with the Data Science team to create real-time data pipelines.

As a Sales Manager at Headway, you will manage, train, and coach a team of Provider Growth Associates to expand the therapist network across the US. This role requires experience in managing high-performing sales teams, providing hands-on coaching, utilizing metrics for team performance assessment, and making hiring decisions.

Manage and develop a high-performing sales development team to expand therapist network across the US. Provide mentorship, training, and hands-on coaching to drive team efficiency and scalability. Ideal for a relationship-oriented leader with sales experience and the ability to empower sales associates to meet and exceed quotas.

As the Senior Associate of Clinical Engagement at Headway, your mission will be to further the development of our provider community. This pivotal role focuses on building, maintaining, and enhancing the support structures and sense of community within our network, while also ensuring clinicians have access to the resources and support they need to thrive. By fostering peer leadership, ensuring quality, enhancing communication, and encouraging a culture of curiosity and empathy, you will play a crucial role in Headway's mission to redefine mental healthcare access.

As an Operations Lead, you will play an integral role in helping us lay the groundwork of Operations at Headway. You’ll own and operate various workflows that support our primary clients. You’ll be tasked with disambiguating complex problems, designing and implementing creative, data-driven solutions, and maintaining the systems that support Headway’s day-to-day operations and allow us to offer care to those who need it.

Headway is seeking a Growth Marketing Senior Associate to support crucial projects across the growth marketing portfolio by launching and optimizing performance marketing campaigns. The ideal candidate will have experience in channels like Facebook, Google, Tiktok, and LinkedIn, and be data-driven with a strong bias towards action.

Seeking a Senior Data Scientist to drive science and ML efforts at Headway. Responsible for bridging the gap between Data and Engineering to provide ML solutions. Must be comfortable with ambiguity and challenging problems.

The Business Development Associate will accelerate the company's health plan partnerships efforts, conduct market analysis, and manage sales infrastructure.