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The Account Director for Sports & Entertainment Sales at IHG is responsible for account management and specialized account support for the Sports and Entertainment team. This role involves uncovering new leads, servicing incoming leads, executing the inquiry handling process, and maximizing revenue opportunities in the Groups and Meetings segment. The position is remote within the US and offers bonus pay and a comprehensive benefits package.
Welcomes guests, delivers luggage, answers inquiries, communicates with guests and hotel personnel, maintains cleanliness, handles emergencies, attends meetings, follows safety protocols, performs other assigned tasks.
Responsible for leading the development and implementation of product strategy, managing the end-to-end product lifecycle, and driving product adoption and optimization. Collaborates with cross-functional teams to design and prioritize product roadmap based on data-driven insights. Communicates product information to stakeholders and provides regular updates to leaders. Guides junior team members in strategy and execution tasks.
Supervise maintenance and engineering operations at a large hotel, including scheduling, training, and inspecting work. Perform maintenance and repair work on buildings, equipment, and systems. Ensure inventory security and compliance with safety regulations. Respond to guest inquiries and promote teamwork. Requires college or vocational training and 2 years of experience in building maintenance. Professional certification and license may be required.
Coordinate yield management process, generate reports for revenue meetings, monitor pricing of competitors and market dynamics, develop pricing and market mix strategy, provide training to staff, manage reservations department labor, communicate occupancy fluctuations to operational departments.
Responsibilities include assisting room attendants, delivering supplies, cleaning designated areas, monitoring supplies, and responding to guests' requests. Must have basic skills and ability to lift heavy items. Ability to work nights, weekends, and holidays may be required.
Co-manage hotel projects and serve as an architectural, design, and construction expert for mid-scale IHG brand hotels. Responsibilities include approving project plans, providing design guidance, and ensuring compliance with brand standards and safety regulations.
Assist in the development and implementation of regional brand design initiatives for all Brands. Coordinate production of design materials and assist design manager with internal services, external agencies, and hotels for related FF&E projects.
Assist in the development and execution of experiential events for customers within the global B2B audience, including brand activations, customer entertainment events, tradeshows, and executive meetings. Lead a small team of event managers to create unique experiences that drive business opportunities.
Creating a safe and comfortable environment for guests, following engineering needs, building relationships, and reacting to ad-hoc duties
Manage all aspects of the Information Technology function in a hotel setting, ensuring proper operation of computer systems and network infrastructure. Responsible for budget management, hardware maintenance, software updates, and user training. Interact with guests, vendors, and regulatory agencies for IT-related matters. Maintain inventory, backups, and emergency procedures for computer systems.
Develop business through direct sales solicitation, establish client base, negotiate rates, handle inquiries, conduct special events, maintain client files, attend trade shows, follow up with clients, promote teamwork, interact with various contacts, may assist in sales plans and budgeting.
Assist room attendants with heavy items, deliver linens and supplies, maintain cleanliness, respond to guest requests, monitor supplies, promote teamwork, may assist with deep cleaning projects.
Manage front office operations to deliver exceptional guest experiences, coach and train team members, handle guest inquiries and complaints, oversee budget preparation, ensure high standards of service, and report to the Director of Rooms at a luxury hotel brand.
The Director, Program Management will lead the planning, financial management, and execution of a portfolio of IT projects and programs, with a focus on Cross Border Data Transfer and strategic initiatives. The role requires 8-10 years of experience in IT, project management, or hospitality, and proficiency in program management over large, complex programs.
Recruiting, onboarding, training, benefits administration, event coordination, offsite job fairs, HR systems management, and diverse team collaboration. Flexible hours with occasional weekend work. Benefits include PTO, IHG hotel discounts, 401k plan, and employee assistance program. Encouragement to give back to the community.
Act as part of a team to process transactions in accordance with Service Level Agreements, lead continuous improvement, troubleshoot payroll inquiries, ensure processes meet audit standards, create ad hoc reports, and share best practices.
As a Bellperson, you will be responsible for delivering exceptional first impressions to hotel guests by providing various services such as escorting guests to rooms, handling luggage, and running errands. Must have a High School diploma or equivalent and some guest service experience. Hourly pay range is $18.00-$20.35 at InterContinental San Diego.
Transport luggage to and from guest rooms, provide shuttle service, promote hotel facilities, maintain cleanliness of vehicles, handle guest requests, and assist with special tasks as assigned.
Responsible for deal sourcing, evaluation, closing, and integration within the hotel development sector. Must have strong analytical, negotiation, and financial modeling skills. Requires 8 years of experience in hotel development or management.