Search the 58 jobs at KnowBe4

The Executive Assistant to the Chief Marketing Officer at KnowBe4 will handle daily tasks supporting the CMO and the Marketing/SDR teams, including proactive calendar management, travel coordination, event planning, and managing multiple priorities with tight deadlines.

Detail-oriented Deal Desk Analyst role at KnowBe4, responsible for providing expert deal analysis, evaluation, and optimizing revenue. Requires collaboration across multiple teams and a passion for operational excellence and customer service. Responsibilities include guiding pricing, contract terms, deal structuring, and supporting sales processes.

Seeking a proven and experienced individual to help build our GTM Strategy function. Reporting to the VP of GTM Strategy & Deal Governance, the ideal candidate will have experience building, enabling, launching, and scaling GTM strategies and related operational processes, partnering with cross-functional teams and stakeholders including Revenue Operations, Sales, Finance, Legal, Pricing, Product, Marketing, Enablement, etc.

The VP, Revenue Systems & Analytics at KnowBe4 will oversee and manage revenue systems, develop strategic plans for scaling infrastructure and analytics capabilities, collaborate with cross-functional teams, and provide visionary leadership for data analysis and reporting to drive revenue growth and decision-making.

The Data Platform Engineer at KnowBe4 builds and manages data pipelines, infrastructure, and platforms, monitoring and troubleshooting critical data platforms to ensure optimal performance. Responsibilities include developing scalable data pipelines and overseeing data applications using big data technologies like Spark, Kafka, and Airflow.

The Tech Support Coordinator is responsible for fielding all incoming calls, assigning support tickets, and determining how to appropriate route unassigned tickets in line with the departmental processes.

Responsible for developing new products for KnowBe4's customers using AWS cloud technologies and backend development skills. Must have experience with REST-based APIs, AWS services, and continuous delivery pipelines. Strong knowledge of Python, Django, Flask, and databases like MYSQL and POSTGRES required.

Director of Channel Sales responsible for leading a team to drive sales efforts and exceed revenue targets through strategic partnerships within a specified area. This role involves managing a team, engaging with partners, developing partner activities, collaborating with senior leadership, and conducting business reviews to drive growth through partners.

The Director of Channel Sales leads a team to drive sales efforts and exceed revenue targets from partnerships within a specified area. Responsibilities include managing the sales team, building strategic relationships with partners, and collaborating with senior leadership to drive growth through partners.

The Technical Writing Manager is responsible for overseeing the success, growth, and efficiency of the Technical Writing Team, ensuring the quality and accuracy of the knowledge base and product interface text, mentoring team members, and improving team processes and workflows.

The eLearning Instructional Designer will work on creating online learning solutions for KnowBe4's customers, integrating with the Learning Management System in an agile environment. Responsibilities include planning, implementing instructional design principles, developing assessments, and utilizing technology tools effectively.

The Endpoint Management Administrator is responsible for managing the company's endpoint devices, ensuring security, compliance, and efficient operation. They lead implementation and management of Windows devices, enforce device management policies, collaborate with Infosec, document system configurations, and troubleshoot and resolve endpoint issues.

The Snr. UX designer is responsible for enhancing customer satisfaction by improving the usability, accessibility, and experience associated with the KnowBe4 products.

The Sales Manager (Enterprise) is responsible for managing and guiding a team of Regional Enterprise Account Managers to meet revenue goals. They own their pipeline and help sales reps exceed sales quotas by targeting new business opportunities. Responsibilities include pipeline management, sales expansion, deal closure support, and performance monitoring. Minimum qualifications include 2+ years of account manager experience, leadership skills, and proficiency in sales techniques and communication.

The Compensation Analyst will support the compensation team in crafting and executing pay initiatives that complement the company's strategic objectives. Responsibilities include conducting market analysis, job evaluations, and designing compensation programs. Minimum qualifications include a Bachelor's degree and 2 years of experience in compensation analysis.

The CSM Tech Touch Renewal Specialist is responsible for coordinating with Tech Touch CSMs and customers to provide pricing quotes for renewals and then successfully and efficiently close those opportunities.

The Commission Analyst is responsible for ensuring the timely and accurate calculation of commission. This individual will work alongside the Corporate Accounting Team to ensure that employee commission plans are properly created, maintained and updated accordingly in the commission system.

Customer Success Manager responsible for building relationships with customers, maximizing customer lifetime value, delivering great customer experience, and identifying upsell opportunities. Responsibilities include onboarding, customer growth, and driving successful product adoption.

The SMB Renewal Specialist is responsible for coordinating with SMB CSMs and customers to provide pricing quotes for renewals and efficiently close opportunities. Responsibilities include managing customer portfolios, generating pricing quotes, negotiating with customers, and meeting bookings targets. Minimum qualifications include an Associate's Degree or equivalent work experience, familiarity with IT Security Field concepts, and strong communication and customer service skills.

Coordinate with Tech Touch CSMs and customers to provide pricing quotes for renewals and efficiently close opportunities. Manage opportunity pipeline, negotiate with customers, and meet booking targets. Maintain accurate CRM records and collaborate with team members effectively.