Search the 34 jobs at LivePerson

Technical Program Manager III at LivePerson responsible for driving programs across the Global Product and Tech Unit. Must lead teams in ambiguous environments to define deliverables, shape outcomes, and ensure successful results. End-to-end ownership of strategy, solution building, and progress monitoring. Collaborate with cross-functional teams and provide visibility to senior leadership.

Support the largest and most strategic accounts and new business by delivering demonstrations, developing sales strategies, architecting custom solutions, and providing technical expertise. Collaborate with various teams and contribute to revenue targets in EMEA region. 20%-40% travel required.

Develop new features and maintain platform stability using Java and microservices architecture. Implement new technologies, troubleshoot production issues, and collaborate with stakeholders to refine product features. Must have 5+ years of Java experience, knowledge of RESTful API, and proficiency in related technologies.

Develop and maintain robust systems for Large Language Models (LLMs), manage model lifecycle, fine-tuning, serving infrastructure, integration, CI/CD, monitoring, and collaboration with cross-functional teams. Stay updated on NLP advancements and propose innovative solutions.

Join the Platform Foundation team at LivePerson as a Senior Frontend Engineer. Collaborate with cross-functional teams to transform user stories into production code, apply UI design principles, and build user-facing features. Responsibilities include addressing performance and scalability issues, ensuring cross-browser compatibility, and contributing to the core services of LivePerson's products. 8+ years of experience in web applications and proficiency in frontend technologies required.

As a Senior Revenue Accountant at LivePerson, you will be responsible for executing global accounting close processes for revenue, ensuring compliance with US GAAP, and driving system enhancements. You'll work on revenue recognition, internal controls, and process improvements using tools like Salesforce, Zuora, and SAP.

Join the Automation Integration team at LivePerson as a Backend Engineer, responsible for building the platform to monitor customer needs in real time, developing high-volume, low-latency applications, and collaborating with internal teams, external partners, and clients.

Join the Platform Foundation team at LivePerson as a Backend Engineer. Responsibilities include building high-performance backend services, designing and developing applications, debugging production issues, and participating in on-call rotations.

Deal Desk Analyst II at LivePerson focusing on customer contract management, revenue recognition, and compliance with ASC606 standards. Responsible for entering contracts into Salesforce, conducting detailed analysis, and supporting contract analysis. Collaborates with cross-functional teams and participates in process improvement initiatives.

The Senior Customer Success Manager at LivePerson plays a pivotal role in driving product adoption and value conversations with customers. The main responsibilities include identifying upgrade opportunities, generating new revenues, developing customer relationships, and creating customer success plans aligned with business strategies. The ideal candidate should have 6+ years experience in SaaS customer-facing positions, strong analytical and presentation skills, and the ability to work with cross-functional teams and multiple stakeholders.

The Customer Success Manager II at LivePerson is responsible for driving growth, developing customer relationships, creating success plans, and managing stakeholder relationships. This role requires tech savvy and analytical skills, along with excellent communication and customer-oriented approach. The ideal candidate has 3+ years of experience in international B2B customer-facing roles and a strong understanding of businesses and digital trends.

The Cloud DevOps team at LivePerson is seeking an experienced DevOps Engineer to design, deploy, and manage Kubernetes clusters on the cloud, implement best practices for monitoring and troubleshooting, and collaborate with the cloud team to maintain cloud resources efficiently. The ideal candidate should have a strong engineering background, proficiency in scripting and automation, hands-on experience with containerization technologies, and excellent problem-solving skills.

Develop and execute automated tests to ensure product quality, review requirements and technical documents, create test plans and cases, identify and track bugs, collaborate with internal teams, and stay updated on testing tools and strategies.

Prepare and reconcile monthly closing work papers, review journal entries, prepare financial statements, collaborate with cross-functional teams, support internal auditors, and participate in system implementation and optimization.

The Regional Support Engineering Manager will lead a team to ensure outstanding customer support and collaboration with internal and external stakeholders, focusing on continuous improvement and quality metrics. This role involves developing long-term strategies, fostering employee satisfaction, and working on global projects to enhance customer experience.

The Regional Support Engineering Manager at LivePerson will lead a team to ensure outstanding customer experience, manage daily operations, resolve issues, and drive continuous improvement in software applications and processes. The role involves cross-functional collaboration, data analysis, and career development for team members.

Manage the monthly and quarterly consolidation, review and approve journal entries, participate in strategic projects, assist with SEC financial reporting, develop accounting policies, ensure compliance with statutory requirements, mentor team members, support global controller with special projects.

Responsible for creating and maintaining robust systems for Large Language Models throughout their lifecycle. Collaborate with NLP researchers and data scientists to optimize model performance. Develop scalable infrastructure for serving models in real-world applications. Design CI/CD pipelines for model deployment and updates. Monitor model performance and collaborate with cross-functional teams for high-quality solutions.

Join LivePerson's global accounting team as a Senior Accountant. Responsibilities include preparing monthly closing work papers, journal entries, analysis of sales commission expenses, and collaborating with cross-functional teams. Must have 3-5+ years of accounting experience, Excel skills, familiarity with SAP, and a CA qualification. Work hours are 2:00pm - 11:00pm IST.

As the Principal Technical Product Manager for 1st Party Channel Experiences at LivePerson, you will lead the development and execution of the platform's capabilities focused on enhancing consumer interactions in the Conversational AI space. Responsibilities include product strategy development, feature prioritization, roadmap planning, cross-functional collaboration, market analysis, and customer engagement.