Mitratech
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Looking for a Technical Support Engineer I to provide second line support to customers and partners, troubleshoot software issues, and participate in client calls and software upgrades. Must have experience with .NET, Java, Oracle, SQL Server, and HTML/CSS.
The Tier 2 Technical Support Engineer provides second-line support to customers, partners, and consultants for enterprise software applications. They troubleshoot issues, triage problems, update ticketing systems, and create knowledge-base articles. Requires 2+ years of experience with Java, SQL, Application Servers, and Database Servers.
Provide technical assistance to customers and partners on software usage, troubleshoot and resolve issues, contribute to knowledge base, participate in acceptance testing, and assist with software upgrades. Require familiarity with .NET, Java, application servers, database technologies, and enterprise software applications.
Senior Software Engineer position at Mitratech working on industry-leading solutions for Fortune 100 companies in Legal, Risk, Compliance, and HR functions. Responsibilities include developing high-performance backend systems in Java & Spring framework, creating flexible frontend applications in jQuery/JSP, participating in Agile software process, and making architectural decisions for greenfield solutions.
Facilitate the creation, adoption, and use of tools and processes to enable development teams. Partner with engineering and product teams to enhance cloud platforms, stability of systems, security compliance, CI/CD, and automation. Participate in Agile process, automate infrastructure, configure monitoring, and contribute to architecture design. 5+ years experience in DevOps or similar role required.
Lead the design and implementation of design systems, collaborate with cross-functional teams, conduct user research, and ensure designs meet business and user needs at Mitratech.
Seeking a Mid-Level Fullstack Software Engineer to contribute to the growth of HR SaaS products. Responsibilities include writing clean, well-tested code, participating in agile model, engaging in on-call rotation, and fostering a positive engineering culture.
Support the legal team by performing administrative tasks such as document management, correspondence, and database maintenance. Must have strong organizational and communication skills with proficiency in Microsoft Office and legal document comprehension.
Customer Success Manager role at Mitratech focusing on client contact, training, driving product adoption, renewals, and client success. Responsibilities include regular client communication, end user adoption, renewal management, tracking success metrics, leading webinars, training classes, and collaborating with internal teams. Requires desire to learn Mitratech software products and ability to manage critical projects.
Mitratech is seeking a detail-oriented Compliance Analyst to troubleshoot client and state job bank issues and ensure compliance in federal contractor job postings. The ideal candidate is meticulous, independent, and excels in time management. Responsibilities include managing compliance accounts and resolving job posting issues across 56 state job banks.
Customer Success Manager role at Mitratech focusing on client contact, training, and driving consistent use of the company's products to ensure client success and increase utilization. Responsibilities include client communication, product adoption, renewals, project management, training, and collaboration with various teams within Mitratech.
Procure, develop, and close pre-employment background screening leads. Create successful calling strategies for key target industries. Consult with key contacts in HR and Compliance positions. Conduct demos for prospects and attend trade shows to generate leads. Manage inbound lead pipeline within territory.
The Verifications Specialist is responsible for verifying employment, education, licenses, certifications, and references for pre-employment screening. They use telephone, email, and fax to communicate with various entities and maintain confidentiality while processing orders according to client standards.
Customer Success Manager role at Mitratech focusing on Partner & Client Engagement to drive adoption and value of Mineral product. Responsibilities include engagement, proactive outreach, sales training, product consultations, webinars, and collaboration with Account Management and Marketing to support renewals and expansions.
The Tier 2 Technical Support Engineer at Mitratech provides second-line support to customers, partners, and consultants. Responsibilities include troubleshooting issues, triaging problems, updating ticket tracking system, and creating knowledge-base articles. Required skills include experience in software applications, SQL queries, Java/J2EE applications, and working with Application Servers. A Bachelor's or Master's degree in Computer Science/Engineering is required.
Perform objective and subjective review of law firm invoices to determine compliance with billing guidelines. Maintain relationships with law firms and ensure accuracy of client data.
Hiring an IT Support Analyst to provide top-tier IT support, troubleshoot issues, maintain security compliance, and improve end user experience. Responsibilities include hardware and software support, inventory audits, and onboarding/offboarding.
Join Mitratech as a Software Engineer III in Hyderabad to code, test, and implement products for web-based applications using Java. Collaborate with teams, ensure code quality, and provide training. Must have 5+ years of Java development experience, BE/B.Tech in Computer Science, and proficiency in key technologies like Spring Framework and Hibernate.
Seeking an experienced Software Development Manager to lead and oversee multiple teams of Java developers in delivering high-quality web application solutions. Responsibilities include team management, project oversight, technical strategy, stakeholder communication, performance optimization, resource management, and continuous improvement initiatives.
Join our global team as a Software Engineer II at Mitratech, focusing on building products for Legal, Risk, Compliance, and HR functions of Fortune 100 companies. Required skills include C#, .NET, ASP.NET, JavaScript, SQL Server, and more. Engineering degree is a must.