Optimum

Optimum

HQ
Long Island City, NY
Total Offices: 10
9,000 Total Employees
Year Founded: 1973

Benefits at Optimum

Medical, Dental, Vision and more Paid Time Off Tuition Reimbursement 401K with company match Product benefits (within company footprint) Pet Insurance, Life Insurance, Legal support, and more

Financial + Retirement

401(K)

401(K) matching

Performance bonus

Child Care + Parental Leave

Adoption Assistance

Family medical leave

Generous parental leave

Fertility benefits

Office Perks

Commuter benefits

Onsite office parking

Altice USA employees have access to parking at our office locations.

Recreational clubs

Some meals provided

Professional Development

Continuing education stipend

Altice USA is proud to offer educational assistance, up to $5,250 annually!

Customized development tracks

Job training & conferences

Altice USA offers its employees access to development during their career journey which includes opportunities to attend job training and industry conferences.

Mentorship program

Promote from within

Tuition reimbursement

Personal development training

Diversity

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity employee resource groups

Hiring practices that promote diversity

Diversity recruitment program

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Pet insurance

Vision insurance

Wellness programs

Mental health benefits

Wellness days

Culture

Volunteer in local community

One Volunteer Day Annually to be used for a volunteer event of your choice!

Flexible work schedule

Open office floor plan

Partners with nonprofits

Altice USA has been a long-time supporter of FIRST Robotics, fostering STEM skill development by sponsoring high schools teams and regional competitions throughout our service area.

Team based strategic planning

Employee resource groups

Employee-led culture committees

Quarterly engagement surveys

Hybrid work model

In-person all-hands meetings

President's club

Employee awards

Vacation + Time Off

Generous PTO

Paid volunteer time

Paid holidays

Paid sick days

Flexible time off

Floating holidays

Bereavement leave benefits

Search the 130 jobs at Optimum

Recently posted jobs

6 Hours Ago
Piscataway, NJ
Hybrid
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Partner Management Supervisor oversees contact center campaigns and ensures quality, compliance, and cost-effectiveness of work delivered via third-party vendors. Responsibilities include managing performance, coaching teams, onboarding agents, creating reports, building partnerships, and implementing sales strategies. Qualifications include a Bachelor's degree, people management skills, lead or supervisor experience in a contact center, cable/telecommunications industry experience, strategic thinking, problem-solving abilities, and strong Microsoft Office skills.
6 Hours Ago
Piscataway, NJ
Hybrid
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Sales Quality Specialist at Optimum is responsible for monitoring call quality performance of Sales Agents, providing feedback, identifying missed sales opportunities, and analyzing data to improve sales strategies. The role requires 3-5 years of call center experience, strong communication skills, proficiency in Microsoft Office, and the ability to work within aggressive timelines.
19 Hours Ago
Piscataway, NJ
Hybrid
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Director of Retention Operations at Optimum is responsible for leading all aspects of operational strategies for Inbound Retention Special Projects call centers, focusing on developing and enhancing performance for B2C operations. Responsibilities include managing staffing levels, overseeing sales/retention operations, establishing policies, providing training, and assisting senior leadership in meeting operational objectives. Qualifications include a Bachelor's degree in a related field, MBA preferred, and at least 7 years of experience in cable customer service, call center management, sales operations management, and leadership of cross-functional teams.