Placer.ai
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The Support Analyst Level 1 will assist Placer’s internal and external customers with platform-related questions via our ticketing system. Responsibilities include processing and triaging incoming tickets, developing proficiency with Placer's systems, and providing excellent customer support. Salary range: $10-12 USD per hour.
Responsible for renewing and expanding client contracts through upsells and cross-sells, working closely with the Customer Success team. Must have excellent communication skills and 5+ years of experience in B2B software space.
Placer.ai is seeking a Strategy & Operations Senior Manager to drive key initiatives, evaluate growth opportunities, implement strategic proposals, and provide analytical insights for business performance. The role involves managing cross-functional projects, influencing executive audiences, and coaching team members in a fast-paced environment.
Placer.ai is seeking a Strategy & Operations Associate to drive strategy implementation and key initiatives in a high-growth, tech company. Responsibilities include identifying growth opportunities, evaluating the competitive landscape, managing cross-functional projects, and monitoring business performance.
Placer.ai is seeking a Strategy & Operations Associate who will drive strategy implementation and oversee key initiatives. This role requires high strategic thinking, analytical skills, and the ability to manage multiple projects independently. The candidate will work on evaluating growth opportunities, running cross-functional projects, and providing analytical insights to drive business performance. The position offers autonomy and growth in a fast-paced environment.
Placer.ai is seeking a Strategy & Operations Associate responsible for driving strategy implementation and overseeing key initiatives. The role involves identifying growth opportunities, evaluating the competitive landscape, managing projects, tracking business performance, and leading ad hoc growth projects. The ideal candidate is strategic, analytical, customer-focused, and able to work under time constraints. This position offers autonomy and growth within a fast-growing team and business.
The Solutions Engineering Analyst (SE Analyst) at Placer.ai plays a strategic role in supporting sales efforts and customer satisfaction by assisting with custom projects and designing custom analyses using mobile location data. Responsibilities include data extraction, tool creation, data interpretation, report generation, and collaboration with business teams. The role requires 1+ year of experience as a Data Analyst, proficiency in coding languages, BI tools, and excellent communication and analytical skills. A Bachelor's degree in relevant fields is required.
Join Placer.ai as a Risk and Compliance Analyst to lead the expansion of security operational services and provide Governance Risk and Compliance services. Ideal for an IT professional passionate about technology and growth with a fast-growing startup. Responsibilities include managing SOC and Cyber Incident Response programs, connecting systems to SIEM/SOC provider, and ensuring compliance with security controls and standards.
Market Research Analyst role at Placer.ai to research companies in the U.S for potential use of Placer.ai's platform. Responsibilities include creating sales lead lists, evaluating leads, and researching market segments.
Market Research Analyst role at Placer.ai involving researching new market opportunities and prioritizing markets beneficial for revenue growth. Responsibilities include creating target lists, evaluating ideal customers, analyzing company structures, and researching new market segments. Requires excellent English, organizational skills, communication skills, technical proficiency, and curiosity. Advantages include experience with Salesforce and Zoominfo.
This role at Placer.ai involves building, testing, and socializing analytical tools to provide insights for the Marketplace Business Unit. Responsibilities include creating clear visualizations, handling data requests, analyzing CRM data, and delivering strategic insights to the executive team.
Placer.ai is looking for a highly strategic Customer Success Manager with experience working with Hedge Funds & Asset Managers of Private Equity. The role involves managing customer relationships, driving engagement, and identifying opportunities for growth through innovative solutions. The ideal candidate is customer-focused, analytical, and experienced in account management within the alternative data industry.
Looking for a talented Customer Success Manager with a focus on Retail to manage customer business, drive success, and build a world-class Customer Success function. Must be strategic, analytical, and customer-focused.
Placer Solutions Engineer connects with customers and prospects to identify their needs, works with various departments to deliver on time and on quality, and creates sustainable plans for client delivery.
Placer.ai is seeking an experienced, tech-savvy Salesforce Administrator to join their Sales Operations team. Responsibilities include administering a Salesforce environment with over 300+ users, handling administrative functions, assisting with implementation plans, managing integrations, optimizing processes, and providing technical support. The ideal candidate should have 2-3+ years of Salesforce Administrator experience and strong Salesforce product knowledge.
Placer.ai is seeking a Customer Success Manager to manage customer business, drive customer success, and build a world-class Customer Success function. Responsibilities include onboarding, nurturing, retention, and engaging with clients to position the value of the solution. Requirements include a Bachelor's degree, 3+ years of customer success experience, and industry experience as mentioned in the summary.
Contract role as a Data Analyst at Placer.ai, supporting Marketplace internal customers by building analytical tools and visualizations to aid decision-making. Responsibilities include data analysis, storytelling, reporting accuracy testing, and delivering strategic insights to executives. Requires 3+ years of experience in data analytics, SQL, visualization platforms, Salesforce, and Excel/Google Sheets.
Contract role as a Data Analyst at Placer.ai, supporting the Marketplace Business Unit by building analytical tools, visualizing data, and providing strategic insights to aid decision-making. Requires 3+ years of experience in data analytics, business intelligence, and SQL queries.
The Solutions Engineer at Placer.ai connects with customers and prospects to identify their needs and works with various departments to deliver on time and quality. They support presale advanced data asks, strategic customer relations, churn risk customer recovery, and up sales opportunities with Customer Success.
The Support Analyst Level 1 assists internal and external customers with platform-related questions via ticketing system, processes incoming tickets, and maintains proficiency with Placer's systems. Hourly rate: $10-12. Responsibilities include being the main contact for platform inquiries, resolving customer issues, collaborating with the support team, and supporting customer success. Requires excellent English proficiency, communication skills, critical thinking, and problem-solving abilities.