Search the 21 jobs at SevenRooms

The Sales Development Representative (SDR) at SevenRooms will create new business sales opportunities in the EMEA region by prospecting, engaging with prospects, managing pipelines, conducting outreach and research, and building relationships with hospitality operators. The role requires autonomy, goal-focus, attention to detail, and strong communication skills.

Director of Engineering role at SevenRooms, responsible for leading a team of 70+ engineering professionals, driving engineering excellence, and shipping products. Key responsibilities include building products, driving technical decisions, embracing software best practices, leading teams, managing and growing engineers, and collaborating with peers. Candidates should have a strong grasp of engineering fundamentals, experience in product development, and leadership of larger engineering teams.

Seeking a Sales Manager to lead and grow a sales team, source and hire top salespeople, assist on important deals, integrate with the region, scale insights, and build strong customer relationships. Ideal candidate has SaaS sales experience, sales management experience, tech-savvy, and loves hospitality.

The Sales Development Representative (SDR) at SevenRooms will create new business sales opportunities by prospecting, engaging, and managing pipelines. They will be responsible for outreach, research, and relationship building with prospects in the hospitality industry. This role offers opportunities for career growth within the company.

The Sales Development Representative (SDR) at SevenRooms will create new business sales opportunities by researching, engaging, and qualifying prospects in the APAC region. Responsibilities include prospecting, engagement, pipeline management, outreach, research, and relationship building. The ideal candidate has 1+ years of experience, cold calling and Salesforce.com experience, attention to detail, autonomy in a quota-driven environment, strong communication skills, and excels under challenge.

Manage the Sales Development team to generate pipelines through outbound outreach, engage with target customers, work closely with Marketing, collaborate with Account Executives, and utilize automation platforms for data management.

Lead and mentor a team of Customer Success Managers in North America, develop best practices and strategies for user adoption and retention, collaborate with product marketing and onboarding teams, track customer health scores and engagement data, provide ongoing feedback to product development.

Seeking a Customer Success Specialist to prevent churn, ensure customer ROI, and manage proactive touchpoints for customers. Responsibilities include customer engagement, data-focus, becoming a technical expert, and collaboration. Ideal candidate has 1+ years of customer-facing experience in B2B, SaaS, or hospitality industry, strong communication skills, technical aptitude, and a passion for customer success outcomes.

Customer Success Specialist responsible for preventing churn, ensuring customer ROI, managing proactive touchpoint strategy, and driving customer health. Responsibilities include customer engagement, data focus, becoming a technical expert on the SevenRooms platform, and collaboration. Requires 1+ years of experience in a customer-facing role, strong communication skills, technical aptitude, and ability to work in a fast-paced startup environment. The role offers flexible working schedule, equitable compensation, comprehensive benefits, and employee recognition programs.

Looking for a Customer Success Manager to ensure the long-term success of clients by providing support throughout their life cycle. Responsibilities include managing customer health, data analysis, technical solutions, and collaboration with internal teams. Requires 4+ years of experience in a similar role with excellent communication and project management skills.

Responsible for ensuring the success, satisfaction, and retention of enterprise customers globally. Leading a team of Customer Success Managers to build strong customer relationships and drive operational improvements. Reporting directly to the VP of Customer Success.

Looking for a Customer Success Manager to ensure the long-term success of customers through deployment, training, and adoption. Responsibilities include managing customer health, data analysis, technical expertise on the platform, and seamless collaboration with internal teams. Requires 4+ years of experience, excellent communication skills, and ability to manage multiple projects.

As a Senior Account Executive at SevenRooms, you will be responsible for developing a pipeline of restaurants and hospitality groups, mastering the value proposition of the SevenRooms platform, conducting meetings and demos, owning the full sales cycle, and building relationships with partners. You should have 3+ years of hospitality technology or B2B SaaS sales experience, a proven track record of exceeding quotas, face-to-face and virtual presentation skills, technological savviness, and be autonomous in your work. Experience with Salesforce and Outreach is required. Travel into core markets may be necessary.

As an Account Executive at SevenRooms, you will be responsible for developing a pipeline of restaurants, mastering the value proposition of the SevenRooms platform, conducting meetings and demos, owning the full sales cycle, and building relationships with partners.

As an Account Executive at SevenRooms, you will work directly with restaurants and hospitality groups to identify gaps in their current tools and recommend solutions from the SevenRooms Platform. You will be responsible for restaurant acquisition, mastering the value proposition of the platform, conducting presentations, owning the sales cycle, and building relationships with partners to ensure client success.

Technical Support Representative responsible for resolving customer queries, providing strategic support, demonstrating product expertise, documenting resolutions, prioritizing issues, and utilizing various tools and systems.

The Technical Support Representative will provide technical and strategic support to hospitality operators, troubleshoot issues, and maximize customer Return on Investment. Responsibilities include resolving customer queries, strategic support, product expertise, documentation, prioritization, and process/tooling. The ideal candidate has 1+ years of customer-facing support experience, familiarity with support platforms like Zendesk and Salesforce, excellent communication skills, and a positive attitude.

Technical Support Representative role involving resolving customer queries, providing strategic support, maintaining product expertise, documenting problem resolutions, and prioritizing customer issues. Requires 1+ year of customer facing support or account management experience in B2B, SaaS, or hospitality industry. Familiarity with support platforms like Zendesk, Jira, Salesforce. Strong communication, collaboration skills, and technical aptitude.

Hiring a Product Design Lead to lead the design team in creating customer-focused experiences for SevenRooms platform. Responsibilities include driving design strategy, collaborating with cross-functional teams, reimagining UX/UI, overseeing design process, and staying updated on industry trends.

Seeking a Director of Engineering to lead a team of 70+ engineers, drive technical decisions, embrace software best practices, lead teams, manage and grow engineers, and collaborate with peers. Hands-on coding required for the first 6 months. Must have strong communication skills and a growth mindset.