Search the 6 jobs at WorkSmart

Manage day-to-day operations of service delivery team, provide exemplary support and customer service to clients, mentor technical staff, develop best practices, recruit and manage team members, and ensure service levels are met.

Service Manager role at WorkSmart overseeing service delivery team, technical escalation, and best practices. Requires 10+ years MSP experience, 3-5 years team management, and expertise in various tech fields.

Managing the day-to-day operations for WorkSmart’s Service Teams, providing exemplary support and customer service to clients, technical escalation and mentorship, developing and refining best practices, recruiting team members, conducting performance evaluations, and providing mentorship.

Support the Client Success team in delivering excellent customer service through preparing service plan contracts. Responsibilities include creating service plan quotes, coordinating with teams, and reporting key metrics weekly.

Provide technical support to corporate clients and users in a hybrid on-site and remote position. Require expertise in Windows servers, end-user support, and network equipment management. Strong communication and documentation skills are essential.

The Marketing Coordinator at WorkSmart empowers businesses with tailored solutions for productivity and collaboration through strategic marketing and cutting-edge technology. Responsibilities include managing CRM integrations, executing targeted marketing campaigns, analyzing performance metrics, and developing marketing automation best practices. Requirements include a Bachelor's degree in marketing, experience with CRM management, and proficiency in tools like HubSpot and Canva.