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Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
Translate UI/UX design wireframes to code, bridge graphic design and technical implementation, manage websites, answer client inquiries, communicate with team, and more.
The Branded Sites Website Support Specialist at Ylopo is responsible for providing customer support and troubleshooting help to clients with branded website requests. This role requires excellent communication skills, attention to detail, and the ability to build strong client relationships. The specialist will also collaborate with various teams and work on special projects as needed.