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Develop and maintain business intelligence solutions for clients and colleagues, including dashboards, visualizations, reports, and data models. Collaborate with business users to gather requirements, troubleshoot issues, and drive resolutions. Test and validate reports, visualizations, and dashboards. Maintain user access in BI reporting environments. Research and troubleshoot BI-related issues. Stay updated on development best practices and technologies.
Responsible for managing branch sales efforts, maintaining service levels, and overseeing operational integrity. Lead internal sales/service team, provide client support, and identify cross-selling opportunities. Manage colleague development and training, conduct performance reviews, and ensure regulatory compliance. Engage in external business development for new branches and support new client acquisition. Collaborate with CNB colleagues to promote client solutions and drive branch profitability.
Develop and maintain BI reporting solutions for internal clients and colleagues, evaluate platform and technology solutions, troubleshoot report issues, collaborate with business users, and ensure data quality and access in BI reporting environments.