CommerceIQ
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Lead and inspire a team of support specialists to provide exceptional customer service and support. Develop and implement support strategies aligned with company goals. Continuously evaluate and optimize support processes. Establish key performance metrics, monitor performance, and improve productivity. Collaborate with cross-functional teams to enhance the customer experience. Utilize technology to streamline processes and enhance customer support.
Customer Success Manager role at CommerceIQ, responsible for managing and growing relationships with Agency customers to ensure successful adoption of the product. Requires expertise in the CommerceIQ platform, Ecommerce/Retail Media advertising, and data analysis to drive growth for customers and achieve KPIs. Remote position in the United States.
The VP of Product Management at CommerceIQ will lead the development of enterprise-scalable data platform products for ecommerce and omnichannel retail businesses. Responsibilities include setting the product vision, strategy, and roadmap, driving platform capabilities, and building a future-ready ECommerce management platform for global brands.
Lead UX research efforts, create user personas, map user journeys, and uncover critical JTBD. Translate insights into actionable strategies for product development and innovation. Develop comprehensive UX research strategy aligned with product roadmap and business goals.
The Revenue Operations Analyst will develop and maintain analytical reports, manage customer success territories and quotas, conduct data analysis for forecasting, collaborate with cross-functional teams, and support sales and marketing initiatives.
Seeking an experienced Senior Product Manager II for Digital Shelf Optimization to drive innovative solutions in the retail ecommerce industry. Responsible for owning and driving the product roadmap, collaborating with customers, and evangelizing the impact of AI and algorithms on business.
Build next-generation web applications, design dynamic consumer experiences, architect and test interactive front-end web applications, participate in software development cycle, obsess over quality, collaborate with team members, analyze system requirements, use Vue.js, implement front-end solutions with upcoming standards.
Develop, test, and release features to drive revenue impact for top brands. Design scalable features, conduct code reviews, and mentor other developers. Work directly with product teams to drive customer impact and participate in all phases of the software development cycle.
As the SVP of Engineering-Platforms at CommerceIQ, you will be responsible for building a future-ready ECommerce management platform for global brands. You will lead a high-performance team and work on the technical and platform vision based on customer and business objectives.
Develop, test, and release features that drive revenue and margin impact to top brands. Design features with scalability and high availability in mind. Conduct code reviews, mentor other developers, and work directly with product teams to drive customer impact. Participate in all phases of the software development cycle as part of a Scrum team.
Responsible for designing, testing, and releasing features to drive revenue impact for top brands. Designing scalable software modules and collaborating with product teams for customer impact. Participating in all phases of the software development cycle and mentoring other developers.
Responsible for building a reliable, scalable lakehouse based horizontal data platform, delivering high performance services for storing and accessing data, innovating design, solving scalability problems, and building highly scalable software systems.
Seeking a Senior Enterprise Account Executive with 6+ years of experience in selling SaaS to Enterprise businesses. Responsibilities include developing relationships with Enterprise Accounts, driving up-sells and cross-sells, and showcasing the value of the platform through personalized presentations. Must have a deep understanding of ecommerce businesses and experience selling in the Amazon ecosystem.
The Senior Business Analyst role at CommerceIQ involves analyzing and identifying patterns in data to drive analytical solutions for customer needs on various e-commerce platforms. This includes developing BI dashboards, creating customer-facing solutions, and collaborating with engagement managers to deliver impactful insights.
The Senior Data Scientist at CommerceIQ in Bangalore is responsible for understanding business problems, providing data science solutions, building end-to-end data science solutions, carrying out proof of concepts, collaborating with product and engineering teams, conducting exploratory data analysis, and monitoring project performance through dashboards.
Responsible for contributing to all phases of the development lifecycle, setting up and implementing test automation strategy, optimizing test strategy, adding new capabilities to the automation framework, managing and maintaining test coverage, and working directly with developers and product managers to release products/features.
Design frameworks for data, load and functional test automation, integrate automation into development pipelines, create guardrails against regression code, ensure production environment stability, expertise in AWS infrastructure and automation tools.
CommerceIQ is seeking a Product Operations Analyst - L3 in Bangalore, India. The role involves onboard customers, analyze ecommerce retailer websites, and partner with teams to develop UI instances. Required skills include Google spreadsheet, MS Excel, and experience in e-commerce with a focus on catalogue/merchandising/category growth.
CommerceIQ is seeking a Product Operations Analyst - L2 in Bangalore, India to support retail ecommerce growth through machine learning algorithms. Responsibilities include ticket completion, customer onboarding, data analysis, and UI development. Requires a Bachelor's degree in computer science, 1-2 years of relevant work experience, and proficiency in Google spreadsheet, MS Excel, html, css, sql.
As a Data Scientist at CommerceIQ, you will work on building state-of-the-art ML solutions for B2B SaaS products. Responsibilities include deconstructing problems, designing product strategy, prototyping solutions, working with large-scale ecommerce data, and driving productization of techniques. The role requires a Bachelor's or Master's degree in Computer Science or Maths/Stats, strong machine learning knowledge, programming skills in Python/R, and excellent communication abilities.