Search the 10 jobs at Contact Energy

As a Customer Service Rep at Contact Energy, you will be the face and heart of the customer business, resolving issues, checking deals, and providing outstanding customer service through phone and digital channels.

As a Customer Service Representative at Contact Energy in New Zealand, you will be responsible for providing outstanding customer service through phone and digital channels, resolving customer issues, offering product recommendations, and simplifying technical information for customers. This role is based in the Dunedin office and requires good communication skills, computer proficiency, and a positive attitude.

Senior Corporate Finance Analyst role at Te Mata Hiko (Contact Energy) involving financial modelling, capital project evaluation, investment analysis, and mergers and acquisitions. Reporting to the Head of Corporate Finance, working on projects to improve business as usual systems and efficiency. Requires a university qualification in Accounting, Finance, or Economics with experience in corporate finance and capability in financial modelling and investment analysis.

Lead Security Operations role at Contact Energy, responsible for managing and optimizing operational security tools and services. Lead a security team, contribute to security strategy, develop incident response procedures, and ensure regulatory compliance. Collaborate with distributed teams and support information security initiatives.

Lead the direction for best-in-class customer experiences and innovative digital propositions. Drive culture shift towards a digital organisation and contribute to strategic objectives of growing customer base and reducing service costs. Responsible for identifying opportunities to improve digital channels, ensuring seamless customer experience, prioritizing product backlog, and communicating product vision and benefits to the team. Collaborate with cross-functional teams to create quality solutions supporting customer strategy.

As a Customer Service Rep at Contact Energy in New Zealand, you will provide outstanding customer service across multiple channels including phone and digital. Responsibilities include resolving customer issues, offering product recommendations, and simplifying technical concepts for customers. Qualifications include a positive attitude, computer proficiency, and good communication skills. The application process involves a CV review, phone chat, video interview, and in-person interview at the Dunedin office.

As the Corporate Finance Co-Ordinator, responsible for ensuring smooth operation and successful delivery of projects within the Corporate Finance team. Develop and maintain effective tools and processes for planning, coordination, and resourcing. Coordinate key management committees and manage documentation related to meetings and records.

Responsible for planning and scheduling processes for timely execution of activities at Hydro sites, focusing on optimising cost and staff utilization. Collaborate with maintenance supervisor and business leads to ensure business outcomes. Engage contractors for projects and services while maintaining compliance with safety standards. Build relationships with key stakeholders to drive best practices in safety, quality, and efficiency. Ideal for entry-level candidates with willingness to learn and ability to operate computer systems.

The Account Lead at Simply Energy will be responsible for managing a portfolio of commercial, industrial, and government customers to help them transition to cleaner energy solutions. This includes onboarding, account management, customer analysis, and developing pricing strategies.

Lead ICT support to operate collaboratively across different functions, support specialists, manage incidents and service requests, ensure high-quality people experience, track and respond to escalations, drive improvement opportunities, manage team rosters and KPIs, promote collaboration and excellence, focus on learning and development, provide thought leadership on future support needs and service improvements.