Search the 4 jobs at Eventus Solutions Group

Join our Managed Services team as a CXone Engineer/Sr. Engineer. Use your expertise in call center technology to optimize customer experience. Configure, customize, and implement cloud telephony technologies. Identify and resolve technical issues, design remediation plans, and produce high-quality materials for clients.

Eventus is seeking an experienced leader to join as an Amazon Connect Practice Leader. Responsibilities include leading a team, driving innovation, fostering partnerships, and delivering exceptional client experiences. Qualifications include 8+ years of consulting practice leadership, 3+ years of Amazon Connect experience, and a Bachelor's degree in a related field.

The Engagement Manager at Eventus is responsible for delivering industry-leading best processes, concepts, and technologies for client projects. They serve as a trusted adviser to clients, lead customer requirements sessions, and assist with creating training materials. The role requires expertise in cloud and on-premises contact center communication platforms, CXone, Amazon Connect, Genesys Cloud, and documentation/presentation skills.

The Senior Contact Center as a Service (CCaaS) Architect - CXone will engineer and design complex Contact Center applications for large companies, manage project initiatives, address digital transformation goals, and work with Clients and the Eventus team to deploy robust solutions. Role involves creating system designs, on-premise to Cloud migration, API integrations, coding, and network infrastructure experience.