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Seeking a Senior Staff Product Designer to join the HR Apps team at Gusto. Responsible for leading design direction, shaping product strategy, and shipping customer-facing products. Collaborate with cross-functional teams to establish UX vision and deliver value to customers. Opportunity for potential growth into people management role. Must have demonstrated experience influencing design across multiple teams and contributing to business decisions.
Senior Staff Product Designer at Gusto, leading the design of HR Apps to help small business owners hire, manage, retain, and celebrate team members. Responsible for defining product strategy, roadmap, and UX vision, collaborating with cross-functional teams, and contributing to design leadership community. Opportunity for people management role in the future.
Senior Staff Product Designer position at Gusto, responsible for leading design direction across multiple teams in the HR Apps area. Will collaborate with cross-functional partners to define product strategy, roadmap, and UX vision. Expected to champion design standards and potentially grow into a people management role.
Senior Staff Product Designer role at Gusto in the HR Apps team. Responsible for leading design direction, defining product strategy, collaborating with cross-functional teams, and shipping customer-facing products. Potential to grow into a people management role over time.
Join Gusto as a Senior Staff Product Designer in the HR Apps team, focusing on creating products to help small business owners manage their teams effectively. Responsibilities include defining product strategy, collaborating with cross-functional teams, conducting research, designing and shipping projects, and contributing to design leadership. The role may evolve into a people management position over time.
Seeking a Senior Staff Product Designer to join the HR Apps team at Gusto, focusing on designing products to support small business owners in hiring, managing, and retaining team members. Responsibilities include defining UX vision, leading product strategy, designing and shipping projects, and contributing to the design leadership community.
Senior Staff Product Designer role at Gusto, leading design direction for HR Apps team. Responsibilities include defining UX vision, product strategy, and shipping customer-facing products. Opportunity to grow into people management role over time.
Senior Staff Product Designer role at Gusto, focusing on building products to help small business owners manage their teams. Responsibilities include defining UX vision, product strategy, conducting research, designing and shipping projects, and contributing to design leadership community.
Leadership role on the Agent Readiness team within the Engagement Center of Excellence, focusing on new hire experience and supporting Engagement agents. Responsibilities include improving customer experience, overseeing learning strategy, and empowering Nesting PEs.
Leadership role on the Agent Readiness team within the Engagement Center of Excellence at Gusto. Responsible for overseeing learning and development strategies, empowering new agents, and enhancing the overall customer experience. Requires 5+ years of experience in managing learning and development, skilling, and customer service operations.
Leadership role in Agent Readiness team focused on providing new hire experience and support for Engagement agents. Responsibilities include enhancing customer experience, implementing learning strategies, and empowering team members.
Help small businesses choose and onboard with Gusto, develop deep customer-centric sales skills, and provide advisory sales support. Responsible for interacting with customers via email, chat, and phone, matching Gusto's offerings to their needs, and assisting in the onboarding process.
Small Business Sales Advisor responsible for helping small businesses choose and onboard with Gusto. Tasks include answering inbound calls, engaging in email communication, supporting customers through onboarding, and developing customer empathy and product expertise.
Looking for an experienced Manager to lead the Dedicated Customer Success team at Gusto, focused on driving loyalty and proactive outreach to customers. Responsible for team management, goal setting, process improvement, and cross-functional collaboration to scale the business. Requires 3-5 years of leadership experience in customer success or related field, passion for customer success, analytical skills, adaptability, operational expertise, and strong communication abilities.
Manager, Dedicated Customer Success at Gusto responsible for leading a team of Dedicated Customer Success Managers to drive loyalty and efficiency gains through proactive outreach to existing customers. Responsibilities include inspiring the team, coaching, developing processes, analyzing data, and empowering team members for personal and professional growth. Requirements include 3-5 years of experience in leading customer success teams, analytic thinking, operational skills, and strong communication abilities.
Lead the Access and Workflow engineering team at Gusto, managing user access, permissions, and scope across the platform. Responsible for designing, implementing, and maintaining robust authorization mechanisms. Collaborate with cross-functional teams to build products and set industry benchmarks.
Senior Engineering leader responsible for managing user access, permissions, and scope across the platform to ensure security and efficiency. Lead a team to drive product vision and strategy, develop core platform solutions, and empower engineers for high-quality solutions. Must have 10+ years of software engineering experience and experience in managing distributed engineering teams.
Looking for a Senior Engineering leader to drive the cross-functional strategy for the Access and Workflow team at Gusto. Responsible for managing user access, permissions, and scope across the platform to ensure security and efficiency. Lead a dynamic engineering team and collaborate with other teams to build innovative products.
The Tax Operations Specialist role at Gusto involves processing tax payments and filings, investigating and solving issues, collaborating with tax agencies and cross-functional teams, providing business insights, building scalable processes, and delivering exceptional customer service.
Set the vision, multi-year strategy, and roadmap for the Gusto Embedded Payroll product. Manage a team of Product Managers and work with Engineers, Designers, and Solutions Architects to drive business growth through product innovation. Collaborate with internal and external teams to execute the product roadmap and identify emerging technologies. Develop metrics to measure impact and lead product experiments.
