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The Strategic Alliances Sales Manager will be responsible for developing, growing, and managing strategic relationships with partners such as Google, AWS, and Crowdstrike. They will engage with alliance partners, educate and promote JumpCloud, build relationships, lead cross-functional teams, and more.
Provide technical expertise and support to organizations evaluating the JumpCloud platform, deliver product demonstrations, identify customer pain points, and assist in product setup and configuration.
Handle IT support requests from internal end users, follow up on outstanding requests, create accounts and configure hardware, assist with employee training, support audio and video equipment in conference rooms, manage and monitor internal IT assets, support computers, printers, scanners, and peripherals, become proficient in using the company platform to support employees.