Muck Rack
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The Product Manager will be responsible for improving the search and alerting experiences on Muck Rack's platform. They will work cross-functionally with tech teams to ensure high-quality outcomes for users and collaborate with UX and tech leadership to identify potential solutions. Success will be measured by product execution, backlog management, customer satisfaction, effective presentation, and building strong relationships.
Join Muck Rack as a Product Marketing Manager and help communicate the unique value of their PRM platform. Develop an understanding of the market and buyers, create effective sales tools, and collaborate with cross-functional teams.
Develop educational resources for Go-To-Market teams and customers, create L&D assets, track metrics, collaborate with cross-functional teams, handle inquiries and content requests.
As a Customer Support Specialist, you will be focused on ensuring that customers receive best-in-class service and have access to the help they need to be successful using Muck Rack. You’ll be a good fit for this role if you enjoy creating exceptional customer experiences, and helping customers achieve their goals comes naturally to you.
As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach.
Collaborative and self-motivated senior software engineer with experience in full-stack development. Responsible for building user-facing features and working on major technical projects with large data volumes. Proficient in Python, Django, Vue.js, HTML, CSS, and JavaScript. Excellent communication skills and ability to work well in a fast-paced development environment. 5+ years of professional experience required.
As a Revenue Specialist in Customer Success Operations, you will play a crucial role in supporting the team to ensure exceptional service delivery by coordinating and optimizing operational processes, tools, and resources. You will be focused on data analysis, process optimization, and driving effective service delivery. This role involves monitoring KPIs, collaborating with cross-functional teams, managing administrative tasks, and identifying opportunities for process improvements.
As an Account Executive at Muck Rack, you will be responsible for winning new customers in the enterprise segment, achieving sales goals, responding to demo requests, negotiating contracts, and contributing to the company's growth. Success will be measured by individual revenue goals and pipeline generation. The ideal candidate has 3 years of professional experience with 2 years of Account Executive experience in SaaS or 4 years of PR experience, is self-motivated, has excellent communication skills, and is dedicated to understanding customer challenges.
The Enterprise Customer Success Manager at Muck Rack will be responsible for managing and growing the enterprise segment of customers, ensuring they derive value from the platform. This role involves customer retention, strategic recommendations, contract management, networking, and mentoring junior team members.
Collaborative and self-motivated senior search engineer to join our growing team. Will work on major technical projects, lead the building of new features, and contribute to engineering culture and processes.
Seeking a Senior Manager, Demand Generation with 6+ years of experience to develop marketing strategies and campaigns that drive sales revenue. Responsible for creating and optimizing demand generation programs across various channels and managing a team.
As a Customer Success Manager on our Mid-Market team, you will be focused on customer growth and retention. Responsibilities include serving as a primary contact for a portion of Muck Rack’s mid-market segment, achieving retention and account growth goals, delivering product demos, managing the customer lifecycle, and more. Success in this role will be measured through quarterly revenue retention goals and customer health and engagement metrics.
Join Muck Rack as a Senior Data Scientist to develop Machine Learning technologies, lead technical projects, and collaborate with cross-functional teams. Must have 5+ years of experience in ML or Statistical Analysis, proficiency in Python, and a commitment to teamwork. Salary ranges from $140,000 to $172,000.
As an Account Executive at Muck Rack, you will be responsible for winning new customers in the SMB segment, achieving sales goals, responding to demo requests, and negotiating contracts. Success in this role will be measured by individual revenue goals and pipeline generation. The ideal candidate should have experience in SaaS sales or PR, be self-motivated, an excellent communicator, and familiar with the tech tools used at Muck Rack.
As an Accounting Manager at Muck Rack, you will oversee month-end close process, drive process improvements, ensure compliance with GAAP standards, and manage accounting functions. Requires 5+ years of relevant accounting experience and CPA certification.
Muck Rack is seeking a GTM Enablement Specialist to strengthen the GTM team by delivering onboarding and role-based training programs, collaborating with various teams, developing training resources, evaluating training effectiveness, and tracking performance metrics.