Search the 11 jobs at SevenRooms

As an Account Executive at SevenRooms, you will work directly with restaurants and hospitality groups to identify gaps in their current tools and recommend solutions from the SevenRooms Platform. You will be responsible for restaurant acquisition, mastering the value proposition of the platform, conducting presentations, owning the sales cycle, and building relationships with partners to ensure client success.

Technical Support Representative responsible for resolving customer queries, providing strategic support, demonstrating product expertise, documenting resolutions, prioritizing issues, and utilizing various tools and systems.

The Technical Support Representative will provide technical and strategic support to hospitality operators, troubleshoot issues, and maximize customer Return on Investment. Responsibilities include resolving customer queries, strategic support, product expertise, documentation, prioritization, and process/tooling. The ideal candidate has 1+ years of customer-facing support experience, familiarity with support platforms like Zendesk and Salesforce, excellent communication skills, and a positive attitude.

Technical Support Representative role involving resolving customer queries, providing strategic support, maintaining product expertise, documenting problem resolutions, and prioritizing customer issues. Requires 1+ year of customer facing support or account management experience in B2B, SaaS, or hospitality industry. Familiarity with support platforms like Zendesk, Jira, Salesforce. Strong communication, collaboration skills, and technical aptitude.

Hiring a Product Design Lead to lead the design team in creating customer-focused experiences for SevenRooms platform. Responsibilities include driving design strategy, collaborating with cross-functional teams, reimagining UX/UI, overseeing design process, and staying updated on industry trends.

Seeking a Director of Engineering to lead a team of 70+ engineers, drive technical decisions, embrace software best practices, lead teams, manage and grow engineers, and collaborate with peers. Hands-on coding required for the first 6 months. Must have strong communication skills and a growth mindset.

As an Account Executive, you will work with restaurants and hospitality groups to recommend solutions from the SevenRooms Platform. Your responsibilities include restaurant acquisition, mastering the platform's value proposition, conducting presentations, owning the sales cycle, and building relationships with partners.

Director of Engineering role at SevenRooms, responsible for leading a team of 70+ engineering professionals, driving engineering excellence, and shipping products. Key responsibilities include building products, driving technical decisions, embracing software best practices, leading teams, managing and growing engineers, and collaborating with peers. Candidates should have a strong grasp of engineering fundamentals, experience in product development, and leadership of larger engineering teams.

Responsible for ensuring the success, satisfaction, and retention of enterprise customers globally. Leading a team of Customer Success Managers to build strong customer relationships and drive operational improvements. Reporting directly to the VP of Customer Success.

Looking for a Customer Success Manager to ensure the long-term success of customers through deployment, training, and adoption. Responsibilities include managing customer health, data analysis, technical expertise on the platform, and seamless collaboration with internal teams. Requires 4+ years of experience, excellent communication skills, and ability to manage multiple projects.

As a Sales Compensation Analyst, you will manage the administration, analysis, and optimization of global commission and incentive plans for the sales and customer success teams. Collaborate cross-functionally with various departments to ensure accuracy and efficiency. Utilize data analytics tools to track performance and optimize the sales compensation program.