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Design and build infrastructure to handle complex federal, state, and agency regulations. Work with Product and Design to deliver a great user experience. Strong communication and time management skills required.
Seeking a Customer Service Senior Specialist with previous mortgage servicing experience to handle homeowner communications professionally and efficiently. Responsibilities include resolving homeowner issues, promoting Valon-specific products, and collecting payments on delinquent accounts.
As a Default Analyst at Valon, you will be responsible for overseeing the daily operations of the Default Asset Management department, managing default-related communications, coordinating with external vendors, and implementing measures to address challenges related to loans impacted by disasters. You will also maintain Homeowner Assistance Fund (HAF) plans and analyze complex issues to ensure smooth operations.