Search the 6 jobs at Vivid Seats

Product Manager role on the B2C team at Vivid Seats, responsible for owning consumer-facing web or mobile products within the live events marketplace. Work involves driving impactful solutions for ticket buyers and sellers, scaling capabilities, collaborating cross-functionally, and leveraging data to deliver products to market. Ideal candidate is an innovative problem solver with strong product and technical background, able to thrive in a fast-paced environment.

The Mapping Associate (Inventory Coordinator) is responsible for ensuring all sports, concert, and theater event information is accurate and up-to-date on the company website and internal information systems. Responsibilities include researching and auditing event ticket listings, standardizing event names, coordinating with marketing managers, and managing event and venue information accuracy.

Lead the Graphic Mapping Team at Vivid Seats to create interactive seating charts for events utilizing Adobe Suite, evaluate layouts for accuracy, observe industry trends for updates, and prioritize tasks for the team.

Supervise and coach a team to provide exceptional customer experiences during nights and weekends. Lead team to increase productivity, customer satisfaction, and operational improvements. Oversee day-to-day operations, provide support, and build customer relationships. Hybrid work model with 3 days in the office and 2 days remote.

As a Customer Service Representative (Bilingual-French) at Vivid Seats, you will be the primary point of contact for customer inquiries in French. You will contribute to maintaining excellent customer experiences by providing solutions to fan issues and ensuring proper procedures are followed during interactions. Your role is crucial in connecting VIP customers with the events they love and creating exceptional experiences throughout the purchasing process.

As a Quality Engineer II, you’ll champion quality for our platform and products to provide the best possible ticket purchasing experience for our millions of users. By acquiring an intimate understanding of our products and how our customers, employees, and partners use them, you’ll partner cross-functionally to apply maximum coverage for our applications.