Client Payment Specialist
ABOUT SOTHEBY'S
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.
THE ROLE
To work effectively as part of the NY Payments Team, providing ownership of all client payment related issues while maintaining a high level of customer service at all times.
RESPONSIBILITIES
- Manage the sale settlement process for all auction & private sales
- Generate outgoing client payment runs daily
- Ensure client payment instructions are entered appropriately and verbally verified when required
- Ensure clients are paid promptly and in accordance with any agreed terms
- Ensure Corporate Governance policies are always adhered to
- Reconcile incoming and outgoing payments daily
- Manage payment requests and currency purchases via our Global Trading Company
- Promptly answer and resolve inquiries from clients and internal departments
- Manage the remittance of checks & payment advices
- Liaise with our Treasury department to resolve client payment issues and assist with cash management
- Work with Sotheby’s Financial Services on complex client payment scenarios
- Complete Ad hoc requests and projects as needed by Credit Manager / PSS Management
IDEAL EXPERIENCE & COMPETENCIES
- Bachelor’s Degree required, ideally in relevant area of study/interest
- 2 years of relevant accounting, finance or payment experience
- Strong interpersonal and communication skills
- Good numeracy skills
- Strong organizational skills and follow through including ability to multi-task and prioritize
- High level of attention to detail and good reconciliation skills
- Logical and practical thinking, with excellent resourcefulness and problem-solving skills
- Calm demeanor, especially under pressure, with ability to handle difficult client situations
- Exceptional oral and written communication skills
- Highest standard of confidentiality, discretion and work ethic
- Ability to work both independently and to partner with colleagues
- Understanding of global banking systems and foreign currency payments
- Prior experience with SAP is desirable
- Good working knowledge of Microsoft Office particularly Word, Excel, Outlook
- Multi-lingual skills are a plus
The proposed base salary for this position ranges from $50,000-$60,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
To view our Candidate Privacy Notice for the US, please click here.
To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here.
The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.