Collections Specialist

| Philippines +80 more | Remote
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About Us

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.


Why work for Ylopo?

At Ylopo we offer team members:

  • a commitment to personal development,

  • guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

  • excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

  • team building events, team lunches/ happy hours, and other company wide events

  • a supportive, caring environment dedicated to continuous learning and growth.

Ylopo is an exciting, rapidly-growing, and well-funded real estate technology startup located in Santa Monica, CA. We help real estate teams and brokerages generate real estate leads to grow their business and build their brand through our cutting edge home search website experience and lead nurture platform.

Ylopo is looking for an Collections Specialist who will be responsible for day to day PO and invoice processing, client communications, as ensure collection of account balances. This generally entails billing for invoiced orders, supporting collection efforts, and reviewing account discrepancies.


Responsibilities:

  • Responsible for daily AR activities including processing of invoices, customer correspondence, and credit memos.
  • Contacting clients for payment resolution 
  • Negotiating payment arrangements with existing clients
  • Handle sensitive information in a confidential manner
  • Manage collection efforts and associated functions
  • Maintain bookkeeping databases and spreadsheets, updating information as needed
  • Perform collections process for past-due invoices and track status of payments
  • Communicate with previous clients and customers to request payment and arrange payment plans
  • Resolving payment discrepancies

.

Qualifications and Requirements:

  • At least 2 years of Accounts Receivable, Collections, or Customer Service experience
  • Excellent verbal and written communication skills
  • Excellent organizational and problem-solving skills
  • Experience in bookkeeping software and tools
  • Ability to adapt and contribute to process and systems improvements, adaptable to working in a fast pace startup atmosphere and a cloud-based environment
  • High level of accuracy, efficiency, and accountability
  • Ability to multi-task and work efficiently


System Requirements:

  • Processor for both main and backup computer should be 2ghz and above, Intel core 5/7 is highly required
  • Ram should be at least 8 gig with 100 gb Free disk space
  • USB headset with noise-canceling feature
  • At least 10 mbps & up wired connection for main isp
  • Back up internet is a must (strictly no USB Sticks allowed)


Shift Schedule: TBD (PST and EST)

Rate: starts at PHP 40,000

MAGIC WORD: YLOPER


https://www.ylopo.com/about-us

https://www.ylopo.com/ph-culture-page


Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy

Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy

Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
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Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailChimpEmail
    • ZoomInfoLead Gen

An Insider's view of Ylopo

How would you describe the company’s work-life balance?

Work-life balance to me means being able to manage working a full-time job and going to school full-time while still having time for my friends, family, and hobbies, and Ylopo exemplified this perfectly. The collaboration here between departments is impeccable! Not to mention the fun activities that the company provides to its employees.

Janna

Marketing Operations Coordinator

What does your typical day look like?

My day starts by checking in with the team through stand-ups. The meetings truly feel like a discussion as we work collaboratively to improve our systems and workflow. Throughout the day, I finish tasks that’s been assigned in sprints. There is a lot of ownership from the engineers that teaches me that it’s not about just getting the job done.

Julie

Software Engineer

What makes someone successful on your team?

Successful CSMs are passionate about Ylopo and are dedicated to our client’s success. They are relationship builders, reliable, confident, and have excellent follow through skills. They love learning new things every day and they value their relationships with their colleagues. At Ylopo we love to collaborate often and have each others back.

Julia

Manager of Account Management

What kinds of technical challenges do you and your team face?

The integration of new tools into existing legacy technology is challenging for any team. Being part of the process has been fun and rewarding as we adopt new tools into our existing workflows while enhancing engineering and product teams productivity.

Ricky

Senior SDET

What are Ylopo Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Diversity manifesto
Hiring practices that promote diversity
We have implemented hiring process and practices that helps us remove hiring bias as well as identify transferable soft skills.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
Performance bonus
Some roles will offer an additional bonus based on performance.
Child Care & Parental Leave
Childcare benefits
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks

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