Summary

The Enterprise Sales Engineer (ESE) is a remote, field technical management role that interacts directly with Brivo Customers & Resellers to establish a high-level understanding of Brivo solutions via formal sales and technical presentations/discussions. The ESE will also help the Enterprise Sales Team respond to requests for proposals and requests for information, perform product demonstrations, and answer dealer and end-user questions. *This is a remote position located in the Central United States.

Responsibilities

• Assist in the sales growth of enterprise customer accounts globally.
• Assist in implementing programs to improve overall end-user performance.
• Act as a key sales/technical advisor and advocate for Brivo and third-party products.
• Represent the company and product to customers and at field events.
• Create, publish, and maintain technical documents.
• Convey customer requirements to product management teams.
• Assist in the coordination of customer projects.
• Assist in the development of Brivo University training courses.
• Provide remote and on-site assistance as needed with escalated technical support issues.
• Deliver technical overview training as well as Certification Training on Brivo products.
• Provide technical sales assistance, including system demonstrations and presentations to resellers and end users.

Qualifications

• 3+ years of relevant experience in access control and physical security; pre-sales technical and/or engineering experience preferred.
• Bachelor’s degree or equivalent experience.
• Prior experience creating written responses to functional and technical requirements for Request for Information (RFI) and Request for Proposal (RFP).
• Prior experience delivering pre-sales, technical training content, and product demonstrations to resellers and end-users.
• Prior experience creating a bill of material (BOM).
• Excellent communication skills, both verbal and written.
• Demonstrate self-confidence, energy, and enthusiasm.
• Present ideas, expectations, and information in a concise, well-organized way.
• Must have the ability to lift 50 lbs.
• Ability to travel 50-70% and live in proximity to a major airport; a valid passport is required.