Product Owner – Denver, CO
Are you passionate about Product Management in FinTech? Do you have experience delivering digital products that delight consumers and add business value? If you have a track record of driving product success, applying user-centric design practices to the creative process of ideating on new products that solve customer needs and have a robust level of alternative financial service offerings, then it's time to join Western Union's Retail Product team as Product Owner.

Western Union powers your pursuit.
In this role you will work as a member of the Global Retail Product team. You will ensure that Western Union has best-in-class retail solutions, which provides the best possible agent and customer experience, while achieving the success metrics.

Role Responsibilities

• Be experienced in both upstream product and service definition, and downstream product development and execution.
• Generate product ideas that are focused on driving sales, acquiring new customers, retaining existing customers, building brand loyalty, and providing self-service tools to customers.
• Proposing solutions that promote organizational key performance indicators and follow-up with analytics teams to measure success.
• Understand product alternatives and work with multi-disciplined team to understand trade-offs and put value on alternatives. You will define and document product requirements, features, and functionality.
• Work with UI/UX teams to bring engaging user experiences to life.
• Manage products through the product development lifecycle ensuring that proper alignment and approvals are obtained from Legal, Compliance, Privacy and Infosec so that development timelines are not jeopardized.
• Act as product owner in agile process.
• Lead in-house teams using agile scrum methodology drafting business requirements, prioritizing features, authoring user stories and acceptance criteria, and collaborating with scrum team members to ensure product features are delivered according to specifications.
• Provide ongoing analysis on product effectiveness using a data driven approach.
• Coordinate with our global operations and marketing teams to ensure a successful GTM execution.

Role Requirements

• Previous working experience as a Product Owner 4+ years (Financial Services a plus).
• Technical background, with experience partnering with engineers.
• Undergraduate or graduate degree in business, engineering, or equivalent relevant experience.
• Strong business writing, numerical analysis, presentation, and verbal communication skills.
• Get things done attitude; with self-motivated, with the ability to "roll-up sleeves" and prioritize critical deadlines.
• Attention to detail and a penchant for creating great customer experiences.
• Ability to break down complex experiences into simple documents, stories, and flows. Experience in developing user flows and collaboration Diagrams.
• Experience with customer research and usability testing methodologies.
• Experience working with multiple stakeholders/teams in different countries with different cultural backgrounds.
• Previous experience of lean and agile working methodologies.

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/

Salary
The on-target earnings range is $99,165 – $132,000 per year, which includes a base salary, short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Family First Program
• Flexible time off
• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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